About the Contributor

KiKi L'Italien is a social media strategist and online branding advisor specializing in creating high impact online communications. KiKi helps organizations connect with client and member communities beyond simply "doing" social networking through social media outreach and fostering business growth. KiKi is a contributing author to Social Networking for Nonprofits: Increasing Engagement in a Mobile and Web 2.0 World (ASAE, 2010), and authored Best Practices for Social Media Networking series.