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PRO Case Study

Case Study: How a Technology Services Company's Online Marketing Campaign Generated a 30-Times ROI

by Laurie Lande
Published on 5/22/2007

Company: BearingPoint, Inc.
Contact: Paul Dunay, Director of Global Field Marketing
Location: McLean, Virginia
Industry: Technology Services, B2B
Annual revenue: $3,500,000,000
Number of employees: 17000

Quick Read:

BearingPoint, a global provider of management and technology services, had won a major contract to implement a complicated voice over Internet protocol (VoIP) system for a financial company and wanted to leverage off that success. But it was competing with larger telecommunications brands to educate potential new customers about the new technology.

By using multiple channels to get potential customers to visit its Web site and fill out a "BearingPoint VoIP Readiness Assessment Tool," the company was able to educate customers, gain sales leads, and often accelerate the typical nine-month period it took to close a large sale. Rather than just buying keywords on the top search engines, which can be an expensive proposition, this campaign was done at a relatively modest cost and significantly improved ROI.

The Challenge:

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