Question

Topic: Career/Training

Am I Undervaluing Myself?

Posted by Anonymous on 250 Points
My boss/agency owner just offered me a $3000 profit bonus and $1000 raise on top of my $30K salary for next year. I'm ecstatic, and realize I'm blessed considering the economic climate. However, since I'm not guaranteed a bonus next year I can't help but wonder whether I should be pushing for a raise higher than 3%?

Consider the following:

Working in a digital agency (seo + ppc). I'm a paid search analyst with 2 years experience, 1 yr at the agency. I'm responsible for performance of our 6 largest ppc accounts spending $1.5 + million / year. My rough estimate is their ppc mgmt fees represent at least 25-35% of our billing. I brought one these accounts to the agency based on previous connections - $2000/mo in mgmt fees with potential cross sell to SEO next year.

My boss is the active account manager for 4 out of the 6 clients. He does much of the talking, strategic planning while I play a supporting role on the calls. It's the reversal for the other 2 clients. Addmitedly, my boss's soft skills are much more honed than mine.

I'm also heavily involved in project managaement for new ppc landing pages for all these clients. In addtion to setting up, and interpreting results for A/B and multivariate tests.

Lastly, I'm involved with training our new analyst which is a group effort between my boss and I.

A year end review is scheduled, and that seems like the opportune time to ask for a higher raise. Do the above points alone merit more than a 3% raise? Or will I need to walk into the meeting with more to offer the agency than past accomplishments to secure a higher raise? (I.E. more assertive role in account management, more active role in promoting the company for new business development).

I'll appreciate your thoughts!
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RESPONSES

  • Posted by mgoodman on Accepted
    My gut reaction: Don't push your luck.

    For a relatively small amount of money (5% instead of 3%?), it's not worth bringing this up now. You never know how your boss will react, and you already have a 10% bonus paid right up-front.

    Instead, continue to do outstanding work that will demonstrate that you're worth a lot more than they're paying you.
  • Posted by Gary Bloomer on Accepted
    Dear ppcguy8,

    For the client benefits you're bringing in I'd say you
    are worth more than you're being paid.

    HOWEVER ...

    I agree with Michael. Now is NOT the time to be pushing one's luck ... because although the squeaky wheel OFTEN gets the grease, the wheel that CONTINUES to squeak once it's been greased can be REPLACED.

    So, take the money, say thank you very much, and carry on doing a great job.

    I hope this helps.

    Gary Bloomer
    The Direct Response Marketing Guy™
    Wilmington, DE, USA

  • Posted by Jay Hamilton-Roth on Accepted
    Focus on documenting/cementing your expertise for your review. Think of this as marketing yourself to your company. Showcase the work (both solo and team efforts). Your goal isn't short-term reward but long-term benefit. The documentation will help you frame your argument (at a later date) for a raise as well as help you should you decide to look elsewhere.
  • Posted by wnelson on Accepted
    As Jay said, "Think of this as marketing yourself to your company." You have some "features" listed, NOT benefits. To that point:

    1, I'm responsible for performance of our 6 largest ppc accounts spending $1.5 + million / year.

    2, The guy in the mail room handles 100% of the invoices for every customer. Shouldn't he get a big raise?

    3, In marketing, we need a unique selling point - What's yours? How can we measure it?

    4, What are the needs of the customers?

    5, Your end customers are ONE segment

    6, Your company is another segment

    7, What's each segment's needs and what USP do you provide for each?

    Admittedly, my boss's soft skills are much more honed than mine.

    1, Is "soft skills" an important "feature?"

    2, What's the value of these to your company?

    3, How do you measure that?

    4, What's stopping you from developing these?

    I'm also heavily involved in project management for new ppc landing pages for all these clients. In addition to setting up, and interpreting results for A/B and multivariate tests.

    1, So what? Do you know the difference between a pig and a chicken in breakfast? The chicken is involved and the pig is committed. Involved isn't something that generates value.

    2, Setting up and interpreting results - How does this generate profit for the company? How dies this generate profit for the clients? Do they know this or is it something that they are "buying, expecting, part of the price they pay?"

    3, Are you unique in this or are there others who do this?

    I'm involved with training our new analyst which is a group effort between my boss and I.

    1, Great! You're a good team player. And the company pays you a descent wage for a team player. You do what you're told and don't get in the way.

    2, Get the difference? You're describing what you do in terms of things you should be doing for your position or things that you help a team of people to do. There are no stand-out things that really generate unique selling points or quantifiable profit for the company or your clients. There's no value statement. I'm not saying that these don't exist! I'm just pointing out that your "marketing plan" for yourself doesn't include these items. Get it?
    I hope this helps.

    Wayde
  • Posted on Author
    Thanks for your thoughts so far everyone! I'm sensing the consensus is don't push my luck and ask for more.

    Great answers particularly around documenting my accomplishments this year. And I agree Wayde, I should reflect more on the benefits I've brought to the company rather than a listing out tasks. Marketing 101, duh!

    Thanks a bunch!
  • Posted on Accepted
    Take the money man!
  • Posted by telemoxie on Accepted
    if it were me, I would do three things.

    First, I would accept the extra money thankfully.

    Second, I would invest in my career by studying other aspects of marketing... maybe the soft skills you referred to

    third, since I am personally an entrepreneurial kind of guy, and since I do not believe that most businesses will be offering substantial raises or bonuses for several years, I would personally set up a small noncompeting marketing enterprise.

    Let's assume that your boss is reading this post. It is not a good idea to express all your true feelings and long-term plans in an open forum. If you would like to continue this discussion more privately, please feel free to send me an e-mail.

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