Question

Topic: Taglines/Names

Client Satisfaction - Experience Management

Posted by speden on 2/25/2014 at 1:34 PM ET 250 Points
I need a good fun job title. Account manager blah
client liaison blah. I am focused on making sure our clients have a good experience from our company that provides IT services including Data Center and cloud services and managed services and remote services and Disaster Recovery IT services. I need a fun name to pt on my business card. Something not Technical or Sales.
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RESPONSES

  • Posted by mgoodman on 2/25/2014 at 2:29 PM Accepted
    Who is the title for? Why do you need a title? Can't you just have your name and let your performance speak for itself?
  • Posted by saul.dobney on 2/25/2014 at 2:55 PM Accepted
    Chief fixer

    Happen Maker

    Maitre de Data

    Master of Ceremonies

    Point Man

    Withit Dealer

    The GoTo Guy

    The Look Afterer
  • Posted by Moriarty on 2/25/2014 at 3:30 PM Accepted
    The Man

    Your Fixer

    The Fixer-Upper

    Nailed.

    The bit Catcher [ ... not quite]

    The Data Catcher

  • Posted by Jay Hamilton-Roth on 2/25/2014 at 6:36 PM Accepted
    A funny/vague title won't clarify anything to anyone. It'll just say you're "fun". The purpose of having someone's card is to remind them about who you are, what services you provide, and how to contact you. What are other people's titles at your company? Are any of them "fun"?
  • Posted by mgoodman on 2/25/2014 at 8:38 PM Moderator
    It sounds like clients (and prospective clients) take the services you provide quite seriously. How do you think they will react to a fun, or fanciful, title? For that matter, how will the president of your company view a "fun" title? Do you think he or she might fire you?
  • Posted by telemoxie on 2/26/2014 at 9:52 AM Accepted
    I spent a couple years conducting client satisfaction surveys for a vertical market software company. From the point of view of the people that I called, the most important point was: I reported directly to the company president. I made calls on his behalf. He took personal responsibility to resolve issues as they arose.

    Do you have this level of commitment from your company president? will you be working at the request of the president, and will you be directly reporting to him or her? If so, your title could be, "special assistant to the president" or something similar.

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