Question

Topic: Advertising/PR

Powerful Website Banner Images

Posted by AriRose on 500 Points
We are a Human Resources Outsourcing/consulting firm and are in the process of redesigning our website. Our homepage will feature a rotating graphic banner.

I am looking for suggestions on images that can accompany the following four phrases. They are somewhat technical, so we need strong, emotional images that will successfully transmit our value proposition.

The phrases are:

1. EMPLOYMENT PEACE OF MIND. Worry-free regulatory compliance and employee relations guidance.

2. HR PROCESSES THAT RUN LIKE CLOCKWORK. Turn-key payroll, tax and human resources systems.

3. RETAIN AND REWARD TOP-TALENT. Affordable health insurance and attractive employee benefit plans.

4. SAFE WORKPLACES AND AFFORDABLE INSURANCE. End-to-end risk management and workers’ compensation administration.


Any ideas are greatly appreciated. Thank you.
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RESPONSES

  • Posted by mgoodman on Moderator
    The images need to have people (models) in them, and they need to be able to communicate the points with facial expressions, body language, actions/situations that tell your story. You may want to have an experienced art director on the case. This isn't something you want to leave up to the amateurs.
  • Posted by Gary Bloomer on Accepted
    Great advice above. Michael is correct about using images of people. The more those people connect, visually, and textually, the better. It's important that the wording sounds as if it's the kind of thing a client would say, ask for, or tell the reader.

    To this I'd urge investing in and using images of real customers vs stock images: it makes a huge difference and adds credibility. If you're going to use stock images, be selective and choose only images that no other HR company is using—even if this means you paying a higher price for the image rights.

    Have you tested automatically scrolling/rotating banners against static versions to see which version brings you the highest click through rate?

    I'm asking this because it's important to know which combinations of visual and text-based content appeal most to your site visitors. I'd urge you not to use rotating banners simply because every other HR company does so. The majority is not always right.

    To give your bespoke images even greater appeal, consider using client testimonials in lieu of your proposed copy.

    Think about your audience. Do phrases such as:

    "EMPLOYMENT PEACE OF MIND. Worry-free regulatory compliance and employee relations guidance."

    have soul? Do they have lasting client appeal? Does this kind of language resonate with readers? Does it tell a compelling story? Is it believable?

    Have you asked your clients what matters most to them? I'm asking this because what you think matters may be one thing, but what matters to your clients may be something else.

    If I'm looking for the kinds of services you're offering, I'll be more inclined to read—and to pay attention to and believe—a testimonial from someone in a similar niche if that testimonial tells me how CPE HR, Inc. got that client the best candidate, or how you saved someone from a tricky situation.

  • Posted by AriRose on Author
    Thank you all for the excellent advice. In truth, I had been thinking in a completely different direction - away from people and faces, and to more abstract, compelling, visually-stimulating images representing the 'feeling' or 'emotion' of the value-proposition.

    Peace of Mind - a peaceful lake at sunset, a Japanese garden, quiet park bench in the forest, etc.

    Clock-work systems - some type of natural or man-made image showing well-functioning systems (conveyor belt? row of ants marching?)

    etc....

    Is that not the right idea? I just always find myself drawn to powerful, striking images, more than the mainstream "happy employee" picture, whether stock or real, that everyone else in my space uses.

    Thoughts?
  • Posted by mgoodman on Moderator
    It's been my experience that pictures of people -- carefully selected -- do better than nature scenes or disembodied graphics. Perhaps that's because the target audience is made up of people, and they respond to images of beings with whom they can identify.


    P.S. Resist the temptation to assume that you are typical of your target audience.
  • Posted by Gary Bloomer on Member
    While you may be drawn to abstract images, you are not your client. Put yourself in their shoes.
  • Posted by AriRose on Author
    Wow Kathleen! Thanks for taking the time. That was the direction I was heading towards - people in the scene, but just people. Could I ask for 5 more minutes of your time? Which of these images work best for you?

    (on Thinkstock.com)

    Peace of mind - 515456115 153764785 139899614

    On shutterstock - 214124416

    TOP TALENT - 159289017 (Thinkstock) - cropped horizontally

    Thanks!
  • Posted by AriRose on Author
    *but not JUST people

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