Question

Topic: Branding

Rebranding + Taking On Name Of Purchased Company

Posted by ryanpearson62 on 250 Points
Hello,

I am looking for some advice/help or real world examples regarding a unique rebranding scenario.

Scenario: A parent company (X) owns one company (A). Parent company (X) plans to acquire another company (B) and absorb its employees and customers. The existing company (A) wants to take on the brand name/website of company (B); essentially rebrand and become that company.

Reasoning: Company B is larger and more well-known in the industry, instant brand equity boost.

Concern: Has this been done before? Examples? Is it advisable?
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RESPONSES

  • Posted by mgoodman on Accepted
    Like so many things, the answer is "it depends." It depends on the industry segment, the specific companies involved, perception of the various customers and target audiences, current brand positionings, etc. As you note, this is a unique situation, so there is no precedent for THIS particular decision.

    This sounds like a case for an experienced and objective branding consultant who can deep-dive the situation and provide a well-reasoned recommendation. This is not a decision you want to make based on some suit's opinion, or the "shiny new object" in the form of a well-known brand.
  • Posted by Jay Hamilton-Roth on Accepted
    If 'A' is a competitor of 'B', then it may make sense to rename as 'B' or 'A-B', based on the name recognition (how would A's customers feel if A seemingly disappeared?). If A and B are unrelated, then it combining names may be a detriment. This is not a decision you'd undertake lightly or off-the-cuff.
  • Posted by Gina G. Scala on Accepted
    I have personal experience with this and the truth is: some people in Company A where thrilled and some where not. Some of the troubles that arise come later; sometimes months, years after the merge. No one in Company B was happy because they felt like their jobs were at stake. The real issues come from customers of Company A who feel neglected and often suffer the most in a transition such as this. Consumers don't care what a company bottom line is but they do care how any change is going to impact them. In my case, the customers resented not being taken into consideration when Company A branding went away; they had nothing left to identify. Be careful. Consultant an experienced and objective banding consultant. Do focus groups; test the waters.
  • Posted by Shelley Ryan on Moderator
    Hi Everyone,

    I am closing this question since there hasn't been much recent activity.

    Thanks for participating!

    Shelley
    MarketingProfs

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