Stephanie Miller is a passionate customer advocate—helping digital marketers improve performance and customer engagement by creating amazing customer experiences. She is the Vice President of Digital & Email Services at Aprimo, an integrated marketing software platform provider. She is a frequent speaker and writer on digital marketing. Stephanie has nearly 20 years of marketing, publishing and consulting experience building and managing integrated direct marketing programs. An online marketing pioneer, she was the first publisher of The Wall Street Journal Interactive Edition. She has held executive-level marketing positions with Return Path, Hotmail and RealNetworks and worked for six years as a marketing consultant in Silicon Valley. She is the co-author of  Sign Me Up! A Marketer's Guide to Creating Email Newsletters that Build Relationships and Boost Sales. Please email her at stephanie.miller@aprimo.com or follow @stephanieSAM