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  • How to Attract an Audience for Your Virtual Events
    by Joerg Rathenberg
    Companies have discovered that a virtual-engagement strategy provides a new channel for reaching target audiences. Virtual-engagement platforms remain open 24/365 for connecting with prospects, customers, and employees around the globe. No wonder virtual engagement is on its way to becoming a key component of innovative companies' marketing mix. more
  • DRTV: There's Method in the Madness
    by Dave Miller, Miguel Ferry
    Some of the funniest comedy skits have been spoof TV spots—and they closely follow proven DRTV principles to make their sketch more believable and more poignant: They grab your attention; they frame a problem that needs to be solved; they state their offer as the solution; they show the product ... more
  • Four Reasons to Revive the Bulky Direct Mail Piece
    "Just a few years ago, I could count on receiving a mailbox-full of direct mail nearly every day, including the crown jewel of direct marketing, the BIG direct mail piece," writes Dean Rieck at Direct Creative. "Thick #10's, fat 6×9's, and beefy 9×12's once stood atop the mountain of attention-grabbing ... more
  • Fortune 500 Social Media Use: Twitter Overtakes Facebook
    The use of Twitter among the nation's largest corporations has nearly doubled: 60% of companies listed on the 2010 Fortune 500 have a corporate Twitter account with at least one tweet issued in the previous 30 days, up from 35% who did so a year earlier, according to research from ... more
  • How to Respond When Execs Hound You About Your Search Programs
    "You're sitting at your desk and the email lands in your inbox with a thud," writes Michael Brenner at B2B Marketing Insider. "[S]omeone important in your company just did a search in a major search engine on a keyword they thought was important, and your paid ... ad didn't show ... more
  • How to Accelerate Referrals
    "If you're like many professional service providers, you get a lot of business from referrals," writes Barbara Bix at MarketingProfs. But you may not realize how closely the referral process parallels the buying process. "[J]ust as you can accelerate the buying process," she notes, "you can accelerate referrals by anticipating ... more
  • Social Media Payoff for Brands, but 'Friends' Finicky
    Companies that deliver high-quality customer experiences via new media are rewarded for their efforts, often in the form of higher brand awareness and likelihood to purchase among those who engage, but that loyalty can be hard to find and hard to keep, according to a survey from Cone. more
  • Brands' Mobile Apps Frustrate Users
    Nearly four in ten mobile users (38%) say they're dissatisfied with most of the apps currently available from their favorite brands, and 69% agree that if a brand's mobile app isn't useful or easy to use, it contributes to a negative perception of the brand, according to a survey from ... more
  • How a QR Code-Driven Game Paid Off in Russia
    Back in Mother Russia last summer, mobile phone operator MTS engaged users on a titillating mobile scavenger hunt on behalf of its 'Red Energy' branded phone plan. The game kicked off in Moscow at the Paveletskaya subway stop, where a user could scan a QR code (a two-dimensional bar code) with ... more
  • How to Create Safer Passwords: A Simple Formula
    As B2B sales teams scour the Web for prospects, signing in at countless sites and social communities to generate leads, the creation of secure yet memorable passwords takes on a whole new level of importance. The challenge we all face these days, notes Scott Sears in a recent post at ... more
  • Digital Ads as Engaging as Content (Sometimes)
    Fully nine in ten consumers notice digital ads in the first 10 seconds of visiting a webpage, and in that period, consumers who fixate on such ads are as emotionally engaged with ads as they are with webpage content, according to research from the Online Publishers Association (OPA), which explores ... more
  • Why You Need a Gmail Priority Strategy
    "As a marketer, and one who works for a digital marketing agency that manages a lot of CRM programs for a lot of clients that includes a lot of email, Priority Inbox both excites me and scares ... me," writes Jonathan Richman at Dose of Digital. In essence, he notes, Google ... more
  • Got Social Strategy? One-Third of Brands Do
    Social marketing is growing up: Not only have activity levels across social communities risen, but the number of brands now applying more focused and disciplined approaches to their social media communities has increased significantly over the past year, according to a study by ComBlu. more
  • Seven Reasons Why Leading With Price Will Kill Your Advertising, Your Branded Offers—and Your Company
    by Dan Hill
    Leading with price in your messaging suggests your brand has nothing else to say or show for itself. And that's not good for a host of reasons. more
  • Why and How You Should Be Using Triggered Email, Part 1
    by Karen Talavera
    You can segment your list and version your broadcast campaigns with different offers and creative, but the real power of personalization and relevance lies in trigger-based email, because behaviorally targeted trigger-email campaigns get 30% higher open and click-through rates and three times the conversion rates of broadcast email. more
  • 12 Small-Business Marketing Phone Tips for the 12 Days Till Christmas
    by Kevin Baker
    During the holiday season, how do you reconcile the high-pressure needs of your small business with your family's desire to roast chestnuts on an open fire? Having a virtual phone service can help, as can these 12 small-business phone tips for the 12 days leading up to Christmas. more
  • How to Track Clicks in Your Email-Newsletter Campaigns
    by Andy Shore
    The success of your email-marketing campaigns cannot be determined without proper focus on what reports are telling you, and reporting on click-throughs is a critical way of determining how engaged your audience is. But you need to be able to translate link reports into successful email-marketing campaigns. more
  • What Zappos Can (Still) Teach Us About Customer Service
    In the last few years, Zappos has become as famous for its stellar customer service as for the shoes, apparel and accessories it sells. And on a recent visit to the Zappos headquarters, blogger Chris Moody was impressed by the lessons the company continues to teach. For instance: An extraordinary hiring ... more
  • Online Display Ads Bounce Back in Q3
    The US online display advertising marketing rebounded sharply in the third quarter of 2010 with $1.284 trillion worth of display ads delivered to Internet users during the period, up 22% from $1.050 trillion a year earlier, according to data from the comScore Ad Metrix. more
  • How to Make the Hottest SEO Trend Work for You
    "What's the hottest trend in search-engine optimization that you've never heard of (yet)?" asks Christopher S. Penn in a recent post at the Awaken Your Superhero blog. It's LDA, he reports. Penn cites a series of SEOmoz posts on Latent Dirichlet Allocation (LDA)—a context-based algorithm for determining search relevance. According to ... more
  • Digital Media Combos Drive Sales, Brand Favorability
    Exposure to impressions of organic search results, paid search results, and online display advertising—and specific combinations of such media—produces both a measurable lift in brand favorability and likelihood to purchase, according to a study by iProspect and comScore. more
  • How to Reduce the Stress of Tech Selling
    Though the recession is over and the economy is in recovery, most IT managers are still holding back on their spending—adding even more stress to an already lengthy sales cycle. Some of the stress can be avoided with an effective sales system and a strong game for each stage of ... more
  • Best Day for B2B Ads? It Depends
    Business professionals are more likely to click on digital ads during the weekend, but more likely to take action on such ads during the week—particularly on Wednesdays, according to a study by Bizo. However, a professional's industry is an even better indicator of when one is most likely to take ... more
  • Low-Cost Ways to Boost App Sales
    We've mentioned that you can draw traffic to paid mobile applications by creating a free "lite" version. Once users deem it useful, they may be happy to pay for the full version. But what's a company to do if it can't afford to create a whole new version of an existing app—with ... more
  • What Matters Most in B2B Selling? A Two-Question Quiz.
    "The Web makes it too easy for your competitor to lure away interested buyers before your people have had a chance to contact them," warns Steven Woods in a post at the Harvard Business Review blog. And that reality, he argues, demands some fundamental changes in the B2B sales process. ... more

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