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  • by Hank Stroll
    Why can't sales and marketing see eye to eye, and how does an organization deal with oftentimes opposing views? more
  • by Xavier Casanova
    The Web analytics space is hot, customers are engaged, consultants busy, vendors optimistic. There's no question this is a healthy "industry." But intense competition among the top vendors has somewhat killed product innovation. Unfortunately, that's happening at a time when the next generation of the Internet—what some call Web 2.0—needs a ... more
  • by Stephan Spencer
    Are you confident that the tactics you, your web designer, and your SEO all employ won't get you slapped by the search engines? If you can't say with absolutely certainty that you're squeaky clean, then you'd better study the following list of black hat tactics to avoid. more
  • by Suzanne Lowe
    The role of the Chief Marketing Officer, a title almost unheard of 10 years ago, will continue to expand in the next decade. Marketing is evolving from an art into a science—and it's about time. As CMOs begin to embrace their new-found stature, are they tuned into what really makes them ... more
  • by Bill Engler
    Over the last 50 years, marketers have been working overtime to legitimize our craft; we have even gone so far as to refer to marketing as a science. Without question we have made great strides. But at the same time, we have lost some of the magic. And a little ... more
  • by Sridhar Ramanathan
    Most CEOs and even VPs of marketing think messaging is about a good tagline. That's partially true, but a tagline is only a small portion of smart messaging work. more
  • by Kathleen McBride
    Many organizations have had customer reference programs in place for years, but not until recently have those programs begun to capture the executive attention they deserve. more
  • by Eric Frenchman
    RSS may not ever replace email as a delivery tool. But nonetheless, it will move Web site traffic, because people can use RSS readers to receive content without having to visit a site. Here's part two of a primer on RSS, and why marketers should care about it. more
  • Lessons in Experience Marketing: The 'Sideways' Wine Club
    by Dave Chambers
    Imagine a California wine club modeled after the movie "Sideways"? Sure, it sounds cool. But there are many inherent challenges -- the decay curve on the "Sideways" recall, for example, and the fact that marketing a sensory product online is always a challenge. Read the details in this case study. more
  • by Nick Usborne
    A couple of weeks ago I gave a short talk on building your newsletter lists with barter co-registration. Does it work? Does it ever! more
  • by Promise Phelon
    Vendors are in ferocious competition to engage customer C-level executives who can assure prospective peers that "this" purchase decision is the right one. One such way of engaging executives is the Executive Sponsor Program, a standard "sales tool" since companies like IBM and Xerox pioneered relationship-based sales models many moons ... more
  • by Michael Antman
    The most effective research isn't necessarily the most rigidly designed. In fact, a loosely designed program—whether qualitative or quantitative—may not appear as "scientific" at first glance, yet sometimes can do far more to reveal real truths than more carefully crafted and comprehensive research programs. more
  • by Stephanie Diamond
    We've all read about Web 2.0 and the impact it will have on businesses. Some find the principles life-altering, others say it's pure hype. Whichever camp you are in, you can't ignore the fact that business is changing—especially online. Here are five categories that managers need to consider now to keep ... more
  • by Tom Ehrenfeld
    Mixing business and fiction invariably involves a trade-off. Most business fables by business authors make up in insights what they lack in literary style. And most works of popular fiction sacrifice business verisimilitude for the sake of "art." But finally, business readers, you can read popular fiction propelled by a ... more
  • by Shelley Ryan
    MarketingProfs has gotten pretty good at producing a steady digital stream of marketing know-how for our members. But darn it, sometimes it's lonely doing everything through IP packets. Once in a while we've got to see another face, share a plate of nachos, and swap a few stories from the ... more
  • by Mark Organ
    In today's sophisticated marketplace, overcoming communication obstacles is critical—especially early on in the sales process. It is increasingly obvious that the competitive battle for customers is being won or lost at the top of the sales funnel. So, how does a firm make itself stand out from the rest? more
  • by Eric Kintz
    A new Internet gold rush has been taking hold with the emergence of social networking, blogging, podcasting, and other Web 2.0 experiments. Media companies and Internet giants have reacted promptly by acquiring many of the new players to take advantage of these new advertising vehicles and evolve their endangered models. Yet ... more
  • by Eric Frenchman
    RSS may not ever replace email as a delivery tool. But nonetheless, it will move Web site traffic, because people can use RSS readers to receive content without having to visit a site. Here's a primer on RSS, and why marketers should care about it. more
  • by Stephan Spencer
    Blogging is one of the hottest trends on the Web. Whether yours is an individual blog, a group blog, a character blog, or a CEO blog, there's no doubt that, done right, a blog can position you as a thought leader, bring your Web presence to life, and help you ... more
  • by Hank Stroll
    What's the difference between so-called new marketing and traditional marketing methods? How can a marketer adapt? more
  • by Mark Klein, PhD
    As the old adage goes, "timing is everything." But while the idealistic mantra of direct marketing has always been to make the right offer to the right customer at the right time, the reality is very different. more
  • by John Federman
    With click-to-call, it's now possible to bridge the gap between the online and phone channels, and track the effectiveness of both. more
  • by Scott Petinga
    Database marketing is about creating customers. Once you have a customer, you have a first sale and an opportunity to make the second, third, and more sales over time. But if you settle for a single sale but lose the customer, you must start over and resell each and every ... more
  • by Neil Anuskiewicz
    Despite the death knell sounded for email marketing, it has persevered as the most direct and effective way to reach your customers. It's critical, however, to reach them on their terms. Here's the basics on how to send permission-based email that speaks to your clients and prospects. more
  • by Tom Asacker
    The more ads look and sound the same, the more we simply let them fade into our subconscious. They become little more than background noise. What's an advertiser to do? more

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