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MarketingProfs Refund Policy

November 21, 2014
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MarketingProfs University:

MPU courses feature a seven-day, no-risk trial period. If you need to cancel your individual registration for any reason, you may do so within seven (7) calendar days of your payment for a full refund. If you register for an upcoming course prior to its release, you may cancel up to seven (7) calendar days after the first class becomes available. For bulk ticket orders, we offer full refunds within thirty (30) calendar days of purchase. If you need to cancel some (but not all) of your bulk-order tickets, we will refund the partial amount. To request a refund, contact mpu@marketingprofs.com or (866) 557-9625. We issue refunds within 3-5 business days. After cancellation, students will no longer have access to course materials.

PRO Membership and PRO Team:

We offer full refunds within thirty (30) days of payment for individual PRO memberships and PRO Team accounts. To request a refund, contact pro@marketingprofs.com or (866) 557-9625. We issue refunds within 3-5 business days. After cancellation, members will no longer have access to PRO content or other PRO benefits.

Enterprise PRO+:


We negotiate terms of service in advance and document them in a Statement of Work for each engagement. We are unable to offer refunds outside of negotiated terms.

MarketingProfs Events:

B2B Marketing Forum is MarketingProfs’ flagship event, which will be held in Boston, October 20-23, 2015. B2B marketers always leave our event with actionable insights, but if you are unable to make it after purchasing your pass, we’re happy to issue a refund as outlined below.


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