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MarketingProfs
Mar 2, 2018 Vol. 17, No. 43
In this issue
1. How-To: How to Put Employees First in the Customer Experience & Why You Should
2.  PRO  NEW Interactive Course: Email Marketing
3. Survey Says: What Millennials Would Do With an Extra $1,000
4. Infographic: 7 Simple Ways to Increase Customer Retention Using Social Media
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How-To
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How to Put Employees First in the Customer Experience, and Why You Should
By Tom Goodmanson
All the technology in the world won't give your customers great experiences if your customer service team—the face of your brand—isn't trained and supported properly. Here are three ways to make sure they are. Read More
FOR  PRO  Members
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NEW Interactive Course: Email Marketing
In this 90-minute course, you'll learn how to engage with customers and subscribers using email to achieve positive, measurable results. This interactive course includes exercises and thought-provoking questions, a quiz to test your knowledge, and a Certificate of Completion once you've finished. Read More
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Survey Says
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What Millennials Would Do With an Extra $1,000
By Ayaz Nanji
Millennials are most likely to spend an extra $1,000 on paying down or paying off debt, according to recent research from Element Three and SMARI. Read More
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AT-A-GLANCE
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Seven Simple Ways to Increase Customer Retention Using Social Media [Infographic]
By Laura Forer
Keeping your current customers is much less expensive than finding new ones. Social media offers an accessible and effective platform for retaining customers. Read More

event calendar

Mar 6
FREE Seminar—CMOs on the Future of Marketing
Mar 9
Virtual Conference—Marketing Writing | Tools. Mindset. Craft. It's all here.
Mar 15
Teach Me How—9 Insanely Effective Email Tactics You Can Use Today PRO
Mar 20
FREE Seminar—Get More in the Door: How to Increase Event Attendance
Nov 13-16
B2B Marketing Forum—Register by March 16 to save up to $600!

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