Come Tweet With Me Hoping to position Lufthansa as bigger than just a German airline, digital agency Profero has helped it create MySkyStatus—a tool that has brought Lufthansa's branding catch-phrase, "passion for precision," to life in a hands-on way.
"Communications needs to have a use," explains Profero's Wayne Arnold in a recent article at Adweek. "Saying [you] have passion for precision is fine, but it's far more interesting if you can bring it to life."
MySkyStatus lets frequent flyers plug in their flight carrier, departure date and flight number. It then automatically updates your travel information—including changes en route—across both Twitter and Facebook, keeping family and friends apprised of your itinerary. Updates can happen as often as hourly.
"It's that fascination of your friends knowing what you're doing," Arnold professes. "We were joking this could replace the out-of-office [automated email message]."
And get this: The feature is available for users of any air carrier—meaning real-time update fanatics everywhere will have something Lufthansa worth gabbing about.
The enterprising airline ain't stoppin' there. A future campaign will revisit the "passion for precision" theme from a slightly funkier point of view—reporting on Lufthansa's policy of tasting the wines on their menu at 30,000 feet, since wines' flavor can change at high altitudes. (It'd be awesome to see a wine-fan tweet-up around that one.)
The Po!nt: Off you go! Sharing useful info and tools beyond your target base could help spread your cred into the wild blue yonder.
Source: Adweek. Read the full article here.
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