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Tough Love for Tough Luck
March 16, 2010 Mobile-ity
March 9, 2010 Meet-Cute
March 2, 2010 You Might Get What You Ask For
February 23, 2010 National Lampoon
February 16, 2010 Open Your Fortune Cookie
February 9, 2010 What Can Celebrities Do for You?
February 2, 2010 No Clipboards Here
January 26, 2010 You'll Be Shocked and Amazed! Or Maybe Not.
January 19, 2010 Las Vegas or Bust
January 12, 2010 I'd Like to Talk to the Manager
January 5, 2010 What's the Plan, Stan?
December 22, 2009 The Notorious CEO
December 17, 2009 YourNameMisspelled.com
December 15, 2009 Five, Four, Three, Two, Gone
December 10, 2009 You Stupid Donkey!
December 8, 2009 This One's For You, Wherever You Are
December 3, 2009 Worth Every Penny
December 1, 2009 Penny Wise, Pound Foolish
November 24, 2009 So Hot You're Cool, So Cool You're Hot
November 19, 2009 Fee-Fi-Fo-Fum
November 17, 2009 Don't Hate the Playa
November 12, 2009 Talk to the Hand
November 10, 2009 Cut the Loopholes
November 5, 2009 Don't Leave Me This Way
November 3, 2009 No Escapin' This
October 29, 2009 Don't Rev the Search Engines Yet
October 27, 2009 Till Death Do Us Part
October 22, 2009 Small Is Dutiful
October 20, 2009 Never Break the Chain
October 15, 2009 LinkedOut
October 13, 2009 Peripheral Vision
October 8, 2009 What I'm Trying to Say Is…
October 6, 2009 I Don't Care What You Think, I Call a Do-Over
October 1, 2009 Oh, No, Not Her Again!
September 29, 2009 Color Me Beautiful
September 24, 2009 It's Not You, It's Them
September 22, 2009 Turn That Follower Into a Retweeter
September 17, 2009 Viral, Shpiral
September 15, 2009 Your Proposal: Don't Phone It in
September 10, 2009 Gesundheit!
September 8, 2009 The Funnel Sprung a Leak
September 3, 2009 I'm Sold, but I Still Don't Get It
September 1, 2009 Wave the Banner
August 27, 2009 All You Ever Needed to Know About Twitter
August 25, 2009 'Fine' Might Not Mean 'Fine'
August 20, 2009 Mary, Mary Quite Contrary
August 18, 2009 When Silence Speaks Volumes
August 13, 2009 Warts and All
August 11, 2009 Thanks for Nothing
August 6, 2009 Here's Why I'm Worth It
August 4, 2009 Fake It at Your Own Risk
July 30, 2009 Brother, Can You Spare a Quote?
July 28, 2009 Make it Short and Sweet
July 23, 2009 Want to Write Well? Dive In!
July 21, 2009 Get Lost
July 16, 2009 Buzzkill
July 14, 2009 Ready, Steady, Innovate!
July 9, 2009 Don't Fear the Reaper
July 7, 2009 I Feel Your Pain—Here's an Aspirin
July 2, 2009 Now That's a Good Release!
June 30, 2009 Matchmaker, Matchmaker, Make Me a Match
June 25, 2009 Try not Pitching at All
June 23, 2009 Pack 'Em In
June 18, 2009 Sign Me Up!
June 16, 2009 A Fine Mess Caused by the Fine Print
June 11, 2009 The Two-Edged Sword of the Testimonial
June 9, 2009 Have We Got the Answer for You!
June 4, 2009 The Foolishness of Fencing in Facebook
June 2, 2009 Make the Most of the Slow Season
May 28, 2009 Do You Hear What I'm Saying?
May 26, 2009 That's Amore!
May 21, 2009 Our Friend, the Difficult Customer
May 19, 2009 Can We Talk?
May 14, 2009 Brainstorm Like a Rainmaker
May 12, 2009 Pimp My Mag
May 7, 2009 Is Facebook Really Your Friend?
May 5, 2009 The Second Life of Marketing Copy
April 30, 2009 I'm Satisfied. Now Make Me Loyal.
April 28, 2009 Can We Get Irrational for a Moment?
April 23, 2009 Jam with the Traffic
April 21, 2009 The Times They Are A-Changin'
April 16, 2009 Paid-Search Prescription
April 14, 2009 The Inside Scoop
April 9, 2009 Now That's Good Feedback
April 7, 2009 I'm the CEO, Dammit. Read My Blog!
April 2, 2009 Keep It Simple, Smarty Pants
March 31, 2009 It's Not Me, It's You
March 26, 2009 Join the Pep Squad
March 24, 2009 We're Not in Kansas Anymore
March 19, 2009 Y U Trippin'?
March 17, 2009 The Right Way to Join the Fray
March 12, 2009 Throw the Curve!
March 10, 2009 Loose Lips: You Know Exactly What They Do to Ships
March 5, 2009 Coming on Too Strong
March 3, 2009 Kickin' it Old School
February 26, 2009 Put Away Your Unreliable Mirror
February 24, 2009 Como Se Dice 'Brand Loyalty'?
February 19, 2009 Enough Is More Than Enough
February 17, 2009 Get Those Happy Customers Yakkin'
February 12, 2009 So You Wanna Be a Swan?
February 10, 2009 Cut Back, but Don't Cancel
February 5, 2009 Some Extremely Bad Words
February 3, 2009 Take a Page from Redbook
January 29, 2009 You Oughta Be in Podcasts
January 27, 2009 Stood Up at the Altar
January 23, 2009 Get Sober
January 21, 2009 Mix It Up, People
January 19, 2009 Just Say No to Comment Spam
January 16, 2009 Wow, It's Half Full After All!
January 14, 2009 Free Firefighting Tools
January 12, 2009 Going Up the Down Escalator
January 9, 2009 Got a Waffling Customer? Push Her Over the Edge!
January 7, 2009 This Time, It's Personal
January 5, 2009 A Splash of Color for Your Whitepapers
December 31, 2008 You've Got to Read This
December 29, 2008 You Know You Want Me
December 22, 2008 Show Me the Way
December 19, 2008 Text Appeal
December 17, 2008 Make Your Campaigns More Presidential
December 15, 2008 When Word-of-Mouth Goes South
December 12, 2008 Time for an ROI Makeover
December 10, 2008 Are You Lazy in the Email Department?
December 8, 2008 If You Wanna Play, You Gotta Pay
December 5, 2008 Brand or Get Branded
December 3, 2008 Testify!
December 1, 2008 Surprise: You've Been Upgraded!
November 26, 2008 Time to Audit Your Ambition
November 24, 2008 Shut Up and Listen. Please.
November 21, 2008 Don't Be Stupid: Keep It Simple
November 19, 2008 The Sport of Unhappiness
November 17, 2008 Some Impure Blogging Thoughts
November 14, 2008 How to Get Referrals Galore
November 12, 2008 A Bad Trip
November 10, 2008 Warren Buffett's Three I's
November 7, 2008 Mission Control
November 5, 2008 Quirky, Weird and Hard to Predict
November 3, 2008 A Tale of Two Innovations
October 31, 2008 A Skeptical Look at Word-of-Mouth
October 29, 2008 Good Copy, Bad Copy
October 27, 2008 Meltdown Marketing
October 24, 2008 A Clearly Good Marketing Plan
October 22, 2008 The Right Way to Serve Up Links
October 20, 2008 Go Cone Yourself
October 17, 2008 You Don't Say
October 15, 2008 Search Is 6/8 of Research
October 13, 2008 Fight Fire With ... Rohit's Five-Step Action Plan
October 10, 2008 Dinner-Party PR
October 8, 2008 The Price-Hike Gamble
October 6, 2008 Google's Smarter Than You Think
October 3, 2008 Brand Aid
October 1, 2008 The Weakest Link
September 29, 2008 Red-Hot Whitepapers
September 26, 2008 Copywriters: Big Brother Is Watching
September 24, 2008 Scratch That Niche
September 22, 2008 Make Your Viral Dreams Come True
September 19, 2008 The Five Dumb Mistakes
September 17, 2008 All in the Execution
September 15, 2008 Time to Get Engaged
September 12, 2008 Can You Hear Me Now?
September 10, 2008 How to Avoid Stumbling on StumbleUpon
September 8, 2008 Are You a Leader to Follow?
September 5, 2008 Give to Receive
September 3, 2008 Life Is Tweet
September 1, 2008 Have You Considered an ... Open Relationship?
August 29, 2008 Make Nice
August 27, 2008 The Small Guys Really Know How to Socialize
August 25, 2008 Olympics of the Mind
August 22, 2008 Phone It In
August 20, 2008 Rock the Vote
August 18, 2008 Through with Buzz(words)
August 15, 2008 Surf the Huge Blue Wave of Web-Design Success
August 13, 2008 The Case for Cases
August 11, 2008 Put Your Words to Work
August 8, 2008 Let Everyone in on the Launch
August 6, 2008 Hello? Is There Anybody Out There?
August 4, 2008 I'm Rubber, You're Glue
August 1, 2008 Make Failure Your Friend
July 30, 2008 Check You Out
July 28, 2008 Ditch the Spam, Pitch the Content
July 25, 2008 Find a Fresh Pair of Eyes
July 23, 2008 The Power of Free
July 21, 2008 Return to Sender
July 18, 2008 It's Always You, You, You
July 16, 2008 Kick the Web Development Blues
July 14, 2008 Please Stand By ... Our Agents Are Currently Helping Other Customers
July 11, 2008 Employees Say the Darndest Things
July 9, 2008 How to Create Print Ads that Don't, Um, Stink
July 7, 2008 Raising Your Prices? Read This. Now.
July 2, 2008 Melon: Impossible
June 30, 2008 You're Walking a Fine Line
June 27, 2008 Wine Enthusiast, Sans Cheese
June 25, 2008 You Can't Beat $5 Sunglasses ... So Don't Try
June 23, 2008 Find a Firm That Fits
June 20, 2008 Your Media Property: Refurbish It
June 18, 2008 Blogging for Dollars
June 16, 2008 It's All in Her Head
June 13, 2008 Jive Talkin'
June 11, 2008 Rage Against the Machine
June 9, 2008 How Low Should You Go?
June 6, 2008 Flog Your Blog
June 4, 2008 Survey Says ...
June 2, 2008 You Positive?
May 30, 2008 Tag--You're It!
May 28, 2008 Do You Really Want a Logo That Only Costs $100?
May 23, 2008 Being Green: It Ain't Easy
May 21, 2008 Fill Your Conference Dance Card
May 19, 2008 Don't You Want Me, Baby?
May 16, 2008 Time for Your Blog's Checkup
May 14, 2008 Finding Inspiration on the Treadmill
May 12, 2008 How to Sneak Past the Bouncers
May 9, 2008 Yes, That Dress Makes Your Hips Look Big
May 7, 2008 It's a Small World After All
May 5, 2008 Leave Evangelism to Billy Graham
May 2, 2008 How Can You Give Customers a Little Thrill?
April 30, 2008 Meet the Press
April 28, 2008 Give to Receive
April 25, 2008 Baby Steps to Blogging Superstardom
April 23, 2008 You Got Grade-A Customer Service?
April 21, 2008 Stronger Words, Louder Mouths
April 18, 2008 No Reservations
April 16, 2008 The Brave New World of Blog Ads
April 14, 2008 A Case of Genius
April 11, 2008 Be a Super Delegator
April 9, 2008 How Well Does Your Copy Flow?
April 7, 2008 How to Stand Out When Your Product Doesn't
April 4, 2008 Four Blogs You Should Be Reading
April 2, 2008 Everything in Moderation
March 31, 2008 Is Your Newsletter a Must-Read?
March 28, 2008 Unleash Your Inner Ron Popeil
March 26, 2008 How to Avoid Ticking Off the (Ever-Sensitive) Blogosphere
March 24, 2008 Creating Your Company's Own Online Reality
March 21, 2008 Blogging the eBay Way
March 19, 2008 The Painless Way to Raise Prices
March 17, 2008 Three Traits of a Leading Brand
March 14, 2008 Placing Yourself in the Hot Seat
March 12, 2008 Hitting the Pay-Per-Click Plateau
March 10, 2008 How to Be a Better Blogger
March 7, 2008 When Personalization Backfires
March 5, 2008 Get Serious About Being Silly
March 3, 2008 Riding on the Green Wave
February 29, 2008 Getting Positive About Negativity
February 27, 2008 Four Ways to Encourage Word of Mouth
February 25, 2008 How to Leave Your Imprint on the Blogosphere
February 22, 2008 Nickel and Dime on the Not-So-Sly
February 20, 2008 Setting Your Evangelists on Track
February 18, 2008 Master Your Domain
February 15, 2008 Freedom to Brand Fearlessly
February 13, 2008 Green with Love
February 11, 2008 Show Me the Way
February 8, 2008 Lessons From Your Favorite Store
February 6, 2008 Network Like Charlie Wilson
February 4, 2008 Would Anyone Care If You Went Out of Business?
February 1, 2008 Time Is Money
January 30, 2008 Don't Sabotage Your Creativity
January 28, 2008 This Deal Available Only Last Week
January 25, 2008 Five Ways to Boost Intranet Traffic
January 23, 2008 The Name Game
January 21, 2008 Who Are Your Secretaries?
January 18, 2008 A Challenge to Conventional Wisdom
January 16, 2008 Customer Service the Lexus Way
January 14, 2008 Think Twice Before Hitting Send
January 11, 2008 Are You Ready to Rock?
January 9, 2008 Burdened with a Bland Web Site?
January 7, 2008 It Isn't Easy Being Green
January 4, 2008 Blogging Lessons from Tupperware
January 2, 2008 Why You Shouldn't Click This Link
December 31, 2007 Another Way to Dodge Spam Folders
December 28, 2007 How Caricatures Help Your Brand
December 26, 2007 A Blogger's Guide to Building and Maintaining Readership
December 24, 2007 Blog Ads That Work
December 21, 2007 Are Your Web Customers Engaged?
December 19, 2007 What Surveys Can Tell You—and Your Customers
December 17, 2007 Simple Evaluation Can Resolve an Ineffective Campaign
December 14, 2007 Use Promotions to Develop Relationships That Stick
December 12, 2007 Price Reductions Can Backfire
December 10, 2007 Say You Love Me
December 7, 2007 What Does Your Web Copy Say About You?
December 5, 2007 Listen Up!
December 3, 2007 Three Tips for Developing an Effective Marketing Plan
November 30, 2007 Is Your Business Card Terrible?
November 28, 2007 A New Rule for Pitching Bloggers
November 26, 2007 The 411 on 404 Error Pages
November 21, 2007 Is Your Web Site's Registration Process a Customer Roadblock?
November 19, 2007 Should You Edit Wikipedia Entries About Your Company?
November 16, 2007 Moving Forward with Reverse Branding
November 14, 2007 Try This Cash Experiment for Just One Month
November 12, 2007 Don't Let Your Bacn Turn Into Spam
November 9, 2007 How to Exceed Your Clients' Expectations Every Time
November 7, 2007 How Much Should You Charge for Consulting Services?
November 5, 2007 Ask and Ye Shall Receive
November 2, 2007 Innovation on a Deadline
October 31, 2007 How to Prepare for an Advertising Campaign's Success
October 29, 2007 Putting the V.I. back into V.I.P.
October 26, 2007 Three No-No's (and one Yes-Yes) for the Corporate Blogger
October 24, 2007 Avoid the Spiral of Doom
October 22, 2007 Earn Every Customer
October 19, 2007 For Your Advertising Toolbox
October 17, 2007 How to Make Sure Your Ad Delivers
October 15, 2007 Managing the Most Costly Slice of the Marketing Mix
October 12, 2007 Go for the Five-Dollar Words
October 10, 2007 Pay Attention to Your Surroundings
October 8, 2007 How to Prepare for a Media Interview
October 5, 2007 Sweat the Small Stuff
October 3, 2007 Merry, uh, Thanksgiving
October 1, 2007 Come on Over to My House
September 28, 2007 Information Technology is from Mars, Marketing is from Venus
September 26, 2007 Not Ready to Blog? Leave a Comment
September 24, 2007 Do You Know My Name?
September 21, 2007 How Well Do You Know Your Customers?
September 19, 2007 Are You a Thought Leader?
September 17, 2007 Setting Your Marketing Budget
September 14, 2007 What Should You Spend on Marketing?
September 12, 2007 Set Your Objectives First, Then Your Budget
September 10, 2007 How Riding an Elevator is Like Visiting a Web Site
September 7, 2007 Three Tips for Generating Referrals
September 5, 2007 Web 2.0: Destination Unknown
September 3, 2007 Is Your Headline Working For or Against You?
August 31, 2007 Tips for Advertising on MySpace
August 29, 2007 Customer Service 101
August 27, 2007 What to do When Your Media Contact Changes Jobs
August 24, 2007 Five Words Every Web Site Should Include
August 22, 2007 Learn from the Queen
August 20, 2007 Make Sure Your Online Pricing Doesn't Alienate Offline Retailers
August 17, 2007 Be Careful with Discount Pricing
August 15, 2007 Six Questions to Ask Your Customers Before You Set Your Prices
August 13, 2007 Do You Have ESP?
August 10, 2007 Get the Goods on Your Competitors
August 8, 2007 Defeat the Deafening Silence
August 6, 2007 That's a Great Idea!
August 3, 2007 Optimize Your Networking Costs
August 1, 2007 Going, Going ... Gone!
July 30, 2007 Masked Crusaders Unwelcome in Cyberspace
July 27, 2007 Clamp Down on Printing Costs
July 25, 2007 Make Nice With Bloggers
July 23, 2007 How to Help Customers Remember Your Brand
July 20, 2007 Would a Rose by Any Other Name Smell as Sweet?
July 18, 2007 Only Promise What you Can Deliver
July 16, 2007 Turn That Frown Upside Down
July 13, 2007 The 411 on Email Campaign Metrics
July 11, 2007 Three Common Blogging Mistakes
July 9, 2007 iWant an iPhone
July 6, 2007 The Cash and Carry Mentality
July 2, 2007 How to Search for a Search Partner
June 29, 2007 Can We Talk?
June 27, 2007 Let's Play the Price is Right
June 25, 2007 Be Sure You Ask the Right People
June 22, 2007 Tips for Writing Research Questions
June 20, 2007 You, Too, Can Do Market Research
June 18, 2007 A Little Friendly Advice from Bloggers to Newsletter Editors
June 15, 2007 Say It Like You Mean It
June 13, 2007 Are Your Customer Service Reps Bogged Down by Rules?
June 11, 2007 Duck, Duck, Duck … Goose!
June 8, 2007 How to Become a Hometown Hero
June 6, 2007 Why Some Ideas Survive and Others Die
June 4, 2007 Three Tips for Writing for the Web
June 1, 2007 Trashing Your Competition
May 30, 2007 Three Tips for Staying in the Loop
May 25, 2007 Find Business Opportunities at Your Chamber of Commerce
May 23, 2007 Don’t Censor Online Feedback
May 21, 2007 It’s All About the Benjamins
May 18, 2007 Even Better Mousetraps Need Good Marketing Plans
May 16, 2007 Beware of Falling in Love with Your Own Ideas
May 14, 2007 Three Tips for Getting Prospective Clients to Call You Back
May 11, 2007 Should You Publish Real Names When Customers Sing Your Praise?
May 9, 2007 Understand Your Competitive Edge
May 7, 2007 What Makes a Great Logo
May 4, 2007 What is Direct Marketing?
May 2, 2007 When to Issue a Press Release
April 30, 2007 Two Google Research Tricks
April 27, 2007 How to Drum Up Word of Mouth
April 25, 2007 Five Hints for Effective Survey Design
April 23, 2007 Pitching Services to Small Businesses
April 20, 2007 Is Search Engine Advertising For You?
April 18, 2007 Building Buzz in the Blogosphere
April 16, 2007 Three Traits of a Must-Read Newsletter
April 13, 2007 Two Reasons to Avoid Email Attachments
April 11, 2007 Do's and Don'ts for Lead Generation
April 9, 2007 Avoid Looking Like a Spamster
April 6, 2007 Three Keys to a Viral Campaign
April 4, 2007
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