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Why Marketing Needs Objectives... Not Just Goalsby Brett Johnson
Many companies have the same overarching goals: increase sales, decrease costs, and reduce churn. But why don't they all succeed? It all boils down to mindfully setting objectives and implementing strong tactics to support them.
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Planning Isn't Free: What Marketers Can Learn From HGTVby Laura Patterson
HGTV shows make those overnight home transformations look so easy. Many marketers approach their marketing plans the same way: a few days and a few dollars, and voila—a new marketing plan! But that won't get you results.
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Seven Simple Ways You Can Strengthen Customer Relationshipsby Stephanie Phillips
A company can successfully build its brand name in many ways, but perhaps the factor most important for its continued success is its relationships with clients. Learn to keep the magic alive—and get results.
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Five Ways to Gain Attention the 'Write' Wayby Sameer Suryakant Kulkarni
Writing is a vital component of various marketing-related tasks. Effective writing can improve sales pitches, enhance brand value, and perfect ad campaigns. Spruce up your marketing with these five tips.
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Customer Experience Leadership Survival Guide, Part 2by Jeanne Bliss
To make customer experience stick as part of your operation, you need to have an organized and phased approach for integrating it into your organization. Here, based on working with scores of clients from around the world, is the real-world ...
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The ROI of Real-Time Marketing and PRby David Meerman Scott
In a world where speed and agility are essential to success, most organizations still operate slowly and deliberately. But the MBA-style approach of working off spreadsheets that predict what to do months into the future is no help when news ...
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Marketing's Missing Linkby Laura Patterson
Perhaps because the difficult economic climate has forced marketers into a more tactical mode, with leaner teams trying to execute more with less, marketing strategy has taken a back seat. Whatever the reason, the lack of a strategy has huge ...
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Facebook Upgrade: How New Features Will Help Brands Connect With Fansby Aaron Strout, Kevin Tate
Although much of what you might have heard recently about Facebook likely involves privacy concerns, many of the updates coming out of Facebook's F8 Developer Conference this past April should only make it easier for marketers to engage with their ...
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The Blue Ocean and Business Models: How to Go Blue and Stay Blueby Len Gingerella
Even if you business can carve out a Blue Ocean spot—avoiding the cutthroat, backstabbing bloody Red Ocean by making the competition irrelevant rather than trying to beat it—how do you stay in the Blue Ocean for long-term prosperity? Enter the ...
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Five Tips for Building an Online Communityby Cynthia Francis
Building a successful online community isn't as easy as it might seem. A thriving community requires defined goals and a clear strategy. Below are five tips to help you build an online community.
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Top 5 Elements of an Annual Business Planby Donna Bletzinger
It's that time again: the end of another fiscal year. Time to assess this year's successes and start planning for next year. What does that mean? It means it's time to write your business plan.
A business plan can be hundreds ...
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Brand-Building: The Limits of Engagementby Joel Rubinson
Suppose you learned that most of your brand's buyers are switchers: that only 15% of your customers are highly loyal to your brand and account for maybe half of sales. The harsh reality is that that's a typical pattern for ...
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'White Swan' Marketing, or How to Focus on What Worksby Jonathan Salem Baskin
When the latest marketing answers fail to produce the results you expect, maybe it's time to start asking different questions.
You don't need me to tell you that we're in a crisis of confidence: Consumers don't believe or act on the ...
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Five Marketing-Plan Pitfalls to Avoid
by Tim CalkinsIt's hard to do great marketing without a clear plan. Unfortunately, many marketing plans simply don't work very well; they add little value and end up on a shelf, collecting dust. Marketing leaders need to be aware of these five ...
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Six Keys to Creating a Winning Marketing Strategy
by Michael GoodmanIn a rush to get a new product to market, many companies don't invest the necessary time to get a solid strategy in place to ensure its success. Here are six keys to determine the right strategies to minimize the ...
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Your Baby's Ugly... and You've Got Bad Breathby Stephen Baker
It takes an incredible amount of intense drive, determination, and a strong ego to breathe life into a business and create products from scratch, but it's also that same ego that won't let a business owner be objective about what ...
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Marketing Strategy Is the Foundation for Business Successby Linda Popky
Take the time to ensure you have a well-thought-out, fully developed marketing strategy. It may require more work upfront, but it will pay off in the long run.
After all, about the only thing worse than not knowing where you're ...
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Three Keys to Delivering World-Class Service
by Jay Lipe
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Word of Mouth Marketing in Five Easy Stepsby Andy Sernovitz
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The Bottom-Line Case for Marketing to Women (Part 2)by Gerry Myers
To design marketing plans that are effective in attracting and selling to more women, you have to know where you are today. In other words: To get the right answers, you must start with the correct questions.
As your company ...