FREQUENTLY ASKED QUESTIONS

How do I log in?

Click the ACCESS SESSIONS button to enter the virtual environment. Be sure you're logged in with the email address used to register for the event.

What are the system requirements?

The event will open up in a Web browser. It is recommended that you use the most updated version of Firefox or Chrome. You can do a system check here https://www.bigmarker.com/system_check

Can I watch from my phone or tablet?

To view the sessions on your tablet, you can use the BigMarker attendee app or enter via your browser. It is not recommended to view via mobile.

What is the session format?

The sessions were recorded in their entirety from the live event (introduction, pre-recorded session, and live Q&A). Many speakers answered questions in the chat so be sure to check out the chats in the recorded sessions by clicking the Chat Replay button on the video player.

There are five Moments That Matter sessions that are available on the Moments That Matter tab on the View Sessions page.

NOTE: the Roundtable Discussions and the Closing Keynote are not available for on-demand viewing.

NAVIGATING THE VIRTUAL ENVIRONMENT

How do I join the sessions?

Access View Sessions from the navigation bar to view the agenda. Click the WATCH NOW button next to the session title to view the session.

Can I download the slides for all the presentations?

Yes! All the handouts are available in the Info Booth located in the Resource Center.

How can I access the sessions on-demand?

You can access the virtual environment from this page through Wednesday, June 30.