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Director, Public Relations

Posted on 3/7/2018
Company: MAPFRE Insurance
Location: MA-Webster United States
Job Type: Full Time Employee
Education: Bachelors Degree
Experience: 8-10 years
Pay Rate: N/A
Contact: Joan Houle
Contact at:
Additional Information: Click here to read more

Job Description

Are you looking for a position that offers advancement opportunities, great benefits and recognition for a job well done? Join MAPFRE Insurance!

MAPFRE Insurance is a forward thinking insurance company offering friendly service from over 2,000 professionals focused on taking care of you and your family. For decades, MAPFRE Insurance has been protecting families and their possessions with quality insurance coverage and a strong commitment to service excellence.

Your Future Starts Here!

Director, Public Relations

This position is responsible for creating and executing the companyís public relations strategy, effectively delivering key corporate, business, and product level messages to the companyís various stakeholders (including customers, agents, and regulators) through the media. This is a strategic position that will need to drive the reputation of MAPFRE externally, while ensuring that our corporate messages are closely aligned to achieve strategic objectives. The role will work closely with senior management including the General Counsel and the CEO. The position is responsible for developing messaging, writing press releases and other external communications, implement PR campaigns and tactics through both traditional and social media platforms. The role is responsible for establishing, nurturing and maintaining strong relationships with reporters and other members of the media. Supports role requirement definition during the Digital Transformation.

Education: Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent, related experience.
Experience: 8 or more years - or Bachelor's Degree equivalent plus 10 or more years.
Knowledge: Advanced knowledge of practices within field. Integrates and evaluates new advancements in industry, concepts, techniques and standards to contribute to successful business results. Considered an expert in the field within the organization.
Decision Making: Makes complex decisions interpreting company policy, for which there is no set procedure. Decisions influence success for projects of significant impact importance, client relationships, expenses and or ability to meet organizational objectives.
Supervision Received: Work is performed without appreciable direction. Exercises considerable latitude in determining objectives and approaches to assignment.
Leadership: Provides guidance and training to less experienced staff as needed. Takes a lead role in group, team or project.
Problem Solving /Operations/Direct Work Involvement: Develops solutions to complex problems which require the regular use of innovation. Ensures that solutions are effective in meeting organizational objectives. Questions problem definition to address underlying issues.
Client Contacts: Manages difficult complex situations and or high impact internal external relationships. Serves as consultant to management on high impact and complex projects and may also be an external spokesperson for the organization on significant matters pertaining to policies, plans, and objectives. Interaction frequently includes senior internal and external personnel often requiring complex coordination between organizations.

Significant experience and/or knowledge of journalism, corporate communications, agency media relations, social media, marketing and branding, with insurance experience preferred.

Demonstrated capabilities in financial services / insurance communications.

Superb writing, editing and proof-reading skills for materials including media pitches, messaging documents, press releases and tweets.

Excellent interpersonal skills and ability to interact with C level and Senior Executives and maintain positive, professional working relationships with individuals outside the Company.

Attentiveness to detail to ensure the accuracy and quality of work.

Understanding of crisis communications and managing reputational risk.

Excellent organizational skills and ability to manage and prioritize workload with flexibility to adjust to changing business needs and priorities.

An enthusiastic team player, comfortable working in a fast paced environment with minimal supervision.
Proficiency in tools such as Microsoft Office (Word, Excel, and PowerPoint), social media and media relations tools.

Bi-lingual in Spanish a plus.

MAPFRE is committed to recognizing our employees as our most valuable resource. We know our employees are the foundation for our accomplishments. Thatís why we offer so many opportunities to share in the success they help us achieve.

To view complete job descriptions and apply, please visit

We are proud to be an equal opportunity employer.

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