• Number of lessons: 4
  • Time to complete: 60–90 minutes
  • Topic: Customer Experience
  • This course is part of your PRO subscription.


As marketers, we spend much of our time focused on creating awareness for our brands and moving potential buyers through the funnel. But we also have a powerful opportunity to create the emotional experiences our companies deliver to our audiences. Customers, yes, but also our communities.

There's a bonus: these experiences leave a stronger, more memorable impression on potential buyers, investors, and employees. That's where brand engagement comes in.

In this one-hour, interactive course featuring a range of industry experts, we'll explore the elements of brand engagement and how to build it through immersive experiences and integrated campaigns—from in-person experiential activities to social good initiatives.


  • 1 Define brand engagement and explain its benefits
  • 2 Identify key attributes and steps for creating brand engagement experiences and campaigns
  • 3 Create different kinds of brand engagement experiences and campaigns that support marketing and business goals

This course is available exclusively to PRO subscribers. Learn more about everything included with PRO and upgrade now.

Don't forget: you've got 24/7 access to this course as well as all the others as part of your PRO subscription.