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In This Issue
+ How-To: Social Media for Customer Service: Just Do It!
+ #SocialSkim: Summly & Yahoo, Vine & Instagram, Business Klout, More...
+ PRO Online Tool: Email Campaign Planner
+ Survey Says: ComScore Top 50: Google at No. 1 Spot for Desktop & Mobile
+ My View: What the New Facebook News Feed Means for Marketers
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How-To Social Media for Customer Service: Just Do It!
By Andrew Bart
Social media is quickly changing what's expected in today's customer service world. But many companies are still struggling to find a way to fit it into their customer service processes. Read More
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PRO Online Tool: Email Campaign Planner
This online tool provides you with a step-by-step blueprint for quickly creating email campaigns that deliver the results you need. You'll be able to define your campaign goals, set a budget, segment your list, create compelling calls to action, and evaluate your results. Read More
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Survey Says
ComScore's Top 50: Google Nabs No. 1 Spot for Desktop and Mobile
By Lenna Garibian
Google was the top-ranked Web property in February 2013, attracting some 228.1 million total unique visitors via desktop and mobile devices in the US, according to comScore's newly launched Media Metrix Multi-Platform service. Read More
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Quick Take
Summly and Yahoo, Vine and Instagram, Google and GIFs, Flipboard, Business Klout... The Week in Social Media #SocialSkim
By Angela Natividad
Movie trailers on Vine AND Instagram, Pinnable banners, a touching social service tale, GIFs on Google+, shareable live presentations, and customizable Flipboard magazines. Plus, all about Summly, new ad and Page features on Facebook, Klout for Business, and a personal assistant app you can both advertise on and use. Read More
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My View What the New Facebook News Feed Means for Marketers
By Jon Burg
Facebook recently started unrolling its redesigned News Feed across accounts. Here's my take on the value of the various changes and what they mean for marketers. Read More
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