In an increasingly complex world, we're all yearning for simplicity.

  • We're back to simple values: religion, the comfort of friends and family, the desire to stay home and cocoon.
  • We're back to simple pleasures: comfort food instead of lavish menus; a bottle of Chianti instead of an overpriced Cabernet. Much of what people bragged about two months ago now feels tasteless. Trendy hot-spots go empty, while neighborhood restaurants are packed.
The implication for advertising is this: we too need to get back to what's simple. We need simple ideas. Not simplistic ideas—ideas still need to be big— but more than ever they need to be clear and focused.

We need simple messages:
In a world where people have trouble focusing, they can't be expected to decipher complicated advertising. No one wants to pay that much attention. No one has the energy. Don't expect people to work so hard—they're not going to be studying our ads.

Here are a few of the old rules that are even truer now:

  • A TV spot can have only one idea, not three; one benefit, not a multi-layered offering.
  • The days of the complex reason-why are over. People cannot be argued into buying your product.
  • The more words you use, the more counter-productive your effort. Tell me once, or better yet, just show me.
If there was ever a time when advertising and entertainment needed to converge, it's now.

  • People are hungry for a moment of relief, a little island of pleasure, that will offer respite from the day's news. With "their worst nightmare" on their minds, we need to entertain to break through.
  • Ads that entertain are like oxygen: a moment to breathe, a release from the events of the day.
Humor, please!

  • Laughter is the ultimate escape from stress. But the kind of humor that's appropriate has changed. We've already observed that snide, cynical humor no longer resonates.
  • Poking fun is still fine, but disparagement is not.
  • Forced humor, jokes that are stiff and artificial, always fell flat. That hasn't changed at all—they're now more inappropriate than ever.
  • Stupid humor, the "dumbing down" of America, is passé. People are proving every day that they can deal with weighty issues—so humor that treats them like adolescents is condescending, unless of course they are adolescents.
One kind of humor that will resonate is what I call "behavioral humor:"

  • It's humor that comes from a witty observation about the little things that people do.
  • It comes out of the unaffected remarks that kids make and the natural way they behave.
  • It finds charm in people's little human foibles and idiosyncrasies.
  • It pokes fun at classic patterns of behavior. We can identify with that. It's real, it's genuine, and it's not unkind. It makes us feel good. It lifts us.
Products can't be heroes; people are.

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Steve Novick is Vice Chairman/Chief Creative Officer, Grey Global Group.