A recent marketing study by ServiceXRG found that most online shoppers (74.5 percent) use a company Web site to find needed information about products and services. However, less than half (44 percent) said the information provided met their needs and expectations.
Other studies, including by the Nielsen Norman Group show, that only 50 percent of Web visitors scroll down the screen to see what lies below the visible part on their PC monitor. That info highlights the importance of catching and holding the attention of your online consumer with that crucial first impression.
The Two Major Elements of Web Site Success
A Web site has to accomplish only two basic things to deliver success for your business—and, also basic, those two things are mission-critical. A successful Web site must be built from the ground up to attract and capture:
- The attention of your target audience
- The attention of the major search engines
If you can accomplish these two great things, your Web site business will have excellent prospects for success. If you design a great-looking, user-friendly site with well-written market copy, but your site is not constructed on search-engine-friendly design principles, no one will get the chance to experience your work of art.
If your site is well-built and well optimized, yet the design is boring and amateurish, then your well-placed Web site will drive customers away and just might as well not exist. Every potential customer who either bounces out of your site or can't even find it is another sale for your competitors.
Practical Information for Building a Powerful Presence
Web site success boils down to being easily found in the first pages of the search engine listings and, once found, grabbing and holding the fickle focus of internet shoppers. The Web site design elements and principles that make these two major goals happen are many and are based on industry best-practices and practical marketing principles.