The Top Five Things Marketers Must Do in 2010

by Joel Book

Published on March 2, 2010

Tags: Customer Acquisition, Customer Engagement, Customer Service, Digital Marketing, Email Marketing, Marketing Tips, Social Media

This year will be another year of key strategic and tactical decisions for marketers. With flat or reduced budgets, marketers will once again have to determine where to invest for the best return.

So if you want to get the most juice for the squeeze for your marketing dollar in 2010, here are five things you must do:

1. Invest in Digital Media That Optimize Customer Engagement

Use search to attract customers to your website

The No. 1 tactic for attracting prospective customers to your website is search. Using pay-per-click (PPC), or paid search, in combination with search-engine optimization (SEO), or natural search, to attract visitors to your website or landing page is vital if you want to make your site a magnet for potential customers.

To maximize search return on investment, test various keywords and phrases with paid search to determine which drive the most traffic. Then, incorporate those keywords and phrases into your website and blog content. The result will be higher rankings for your site in search results.

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Joel Book is a principal in ExactTarget's marketing research and education group. Reach Joel via jbook@exacttarget.com.

NOTE: MarketingProfs does not allow its content to be lifted wholesale and republished elsewhere without a licensing agreement. For more information on copyright and licensing, see here.

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by Harold Henn Tue Mar 2, 2010 via web
Joel - great article and spot-on, thanks for sharing!
by Barbara Bix Wed Mar 3, 2010 via web
Well said and well-written! These are the same conclusions I've reached for my clients ( B2B companies with longer sales cycles). At the heart of all your recommendations is the advice to pay attention to how others prefer to engage. These suggestions are the good manners our mothers taught us--and also good marketing. Readers of this publication will know that I'm a big fan of getting deep insights into customer needs. Digital marketing accelerates this process while cutting the cost--and therefore is an important part of the mix. Thanks again for a great article that gets right to the point!
by Jeff Ogden Thu Mar 4, 2010 via web
Agree with Barbara 100%. You sum it up perfectly. I especially like your thoughts (and hers) on getting deep insights into customer needs. I've seen too many businesses that think they know what the customer wants and needs.

Jeff Ogden, President
Find New Customers
http://www.findnewcustomers.net
by Quang Ba Website Wed Mar 10, 2010 via web
Nice. Very perfect