"Design is not just what it looks like and feels like. Design is how it works!" Steve Jobs said.

Each one of us interacts with information differently, and a design that works for one person may turn someone else off entirely.

No matter how much effort you've put into designing your website or mobile app, the proof of the pudding is in the testing—user testing, which allows you to learn what the actual users of a product think about it and how they use it.

Here are 10 tools that will help you gain insight into what you can do to improve user experience (UX) and win your users' hearts, minds, and business.

1. Peek

How amazing would it be if you could somehow know what your visitors were thinking as they browsed through your website? Well, prepare to be amazed, because Peek lets you do just that.

Have real users review your website, mobile website, or mobile app, and send you a 5-minute video of their feedback.

That's feedback you can use to make necessary changes and make your product more appealing and accessible for users.

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ABOUT THE AUTHOR
image of Vishveshwar Jatain

Vishveshwar Jatain is a content marketer at AdPushup, which helps websites optimize the ad revenue generated from their existing ad units.

Twitter: @eclecticv