About the Contributor

Chief CX Strategist, Sensei Inc. Sam Fiorella is credited with over 2,000 interactive campaigns, including B2B enterprise marketing strategies for such businesses as AXA Equitable, Kraft, AOL, Hitachi, Baldwin & Lyon's Insurance, Duetche Bank and Cbyeond Telecommunications. He was recently named one of the "Top 100 Social Media Influencers" by Social Tech Review and "Top 35 Social Media Connectors" by Business2Community.