Contributed by Denyse Drummond-Dunn
- Five Customer Insight Mistakes You Must Avoid
Customer insights are essential to growth and success, yet they remain the elusive holy grail of many a business—a seeming ...
About the Contributor
Denyse Drummond-Dunn
Denyse Drummond-Dunn is president and chief catalyst of C³Centricity, a global consultancy that provides strategic counsel to the executive teams of billion-dollar brands. She is the author of Winning Customer Centricity.
LinkedIn: Denyse Drummond-Dunn
Twitter: @Denysech
