Frequently Asked Marketing Question

I have a new product, but I don't know how to price it. Where do I start?


Answer: Methods for pricing a model are numerous. One model, called the EVC, prices goods from the customer's perspective. For more on that, visit our tutorial. But before pricing a product, you should consider five basic questions. The follow below.

1. Alternative Solutions: What alternatives do buyers have for solving their problem? Are they aware of these alternatives? Customers who are knowledgeable about competing products generally use the prices of these products as a comparison point.

2. Ease of Comparison: How difficult is it for buyers to compare the products of other suppliers? Can the benefits be easily observed, or must they be experienced first? Obviously, this is a reason why firms often let customers have a free trial. This lets the customer easily compare the products of different suppliers. Not allowing customers to try out a product whose benefits are not easily observed prior to trial makes pricing aggressively nearly impossible.

3. Unique Benefits: Does the product have any unique benefits that differentiate it from any competing products? Do customers feel these unique benefits are very important to them?

4. Monetary Significance: How significant are buyers' expenditures, both in absolute terms and in percentage terms? Say, for example, that you sell an add-on to a customer’s ISP expenditure, like some new plug-in to help customers more efficiently manage their downloads. If their ISP costs are $19.95/month and you sell your add-on for $5.00 a month, this is a relatively small dollar figure, but roughly a 25 percent increase to the customer! Expect customers to focus on the percentage, not the absolute.

5. Complementary Costs: To what extent must buyers make complementary expenditures in anticipation of its continued use? Are buyers locked into these expenditures?

For more on pricing, visit our tutorial.

More resources related to Pricing

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