Customer Behavior
Apply the latest research in customer behavior. Our editors are combing through stacks of academic research, so you don't have to. We are distilling all that smart thinking about customers into bite-sized insights we can deliver in 60 seconds. This Get to the Point newsletter offers just one article per issue on Wednesdays.
Newsletter Archives
- I Told You Not to Call Me Here November 19, 2008
- You Just Don't Understand Me! November 12, 2008
- Gimme That! November 5, 2008
- You Look Mahvelous! October 29, 2008
- Cut the Mystery Man Act October 22, 2008
- End on a High Note October 15, 2008
- You're the Top, You're the Louvre Museum October 8, 2008
- The Ties That Bind October 1, 2008
- Cut the Hype. (Some). September 24, 2008
- Target Jim and Mary September 17, 2008
- Help Me Out, Here September 10, 2008
- Whoa! You're Scaring Me. September 3, 2008
- I Remember You August 27, 2008
- You Woo Me, But Can You Win Me? August 20, 2008
- So Many Paths to My Heart August 13, 2008
- You Lookin' at Me? August 6, 2008
- Who Says You're So Hot? July 30, 2008
- i can sell just like you July 23, 2008
- Feel the Brand Love July 16, 2008
- You Cost a Lot, So You're Precious July 9, 2008
- Now and Laters July 2, 2008
- You Tried Hard. I Like You. June 25, 2008
- It Takes a Community June 18, 2008
- Who Are You, and Why Should I Care What You Say? June 11, 2008
- Product Upgrades: Who Buys? June 4, 2008
- Reward Me! May 28, 2008
- Be a Shape-Shifter May 21, 2008
- Looking Good, Fancy Face May 14, 2008
- Feelings, Nothing More Than Feelings May 7, 2008
- Yummy! I Can't Wait! April 30, 2008
- Note to Banks: Think Small April 23, 2008
- I Trust You Because Your Floor Looks Clean and Shiny April 16, 2008
- On Sale Now, But Time's a' Wastin'! April 9, 2008
- Careful, Smarty Mouth April 2, 2008
- Make It Fun to Keep Them Loyal March 26, 2008
- Get in the Mood to Shop March 19, 2008
- Partner Your Product with Care March 12, 2008
- Steering the Delicate Sale March 5, 2008
- What's Your Specialty? February 27, 2008
- Who Can Resist a Bargain? February 20, 2008
- Impose Influence via Sticky Notes February 13, 2008
- Do Touch the Merchandise February 6, 2008
- How Saying the Least May Achieve the Most January 30, 2008
- Nobody Wants to Be a Tightwad January 23, 2008
- Where's the Best Place for Your Ad? January 16, 2008
- How Customers Are Like Lab Rats January 9, 2008
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Advertising Brand Management Career Management Customer Behavior Customer Relationships Email Marketing General Management Graphic Design Market Research Metrics & ROI Non-Profit Pricing Public Relations Sales Search Engine Marketing Segmentation Social Media Strategy Web Sites Word-of-Mouth Writing
