A year and a half ago when I was researching how to start a wiki and looking for best practices in wikis .... there was little information out there about it. So I decided to reach out to our internal consultant and found out there were already six wikis within the BearingPoint organization, all built to do collaboration for various teams!
I once read that 90% of collaboration happens in email .... which is a shame since that really isn't collaboration .... it's almost the opposite of collaboration! The goal of collaboration is to include as many people to get the best thinking on any given issue.
If you are thinking of starting a wiki or working on launching on you need to hear what Eugene Lee the CEO of SocialText has to say about wikis, collaboration and enterprise 2.0.
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Eugene Lee is the Chief Executive Officer and member of the Board of Directors at Socialtext. Lee assumes day-to-day management and operational control over all aspects of Socialtext's business, including driving product direction and development, strategic alliances, and scaling the sales, marketing and support organizations globally.
Lee comes to Socialtext from Adobe Systems, where he led Adobe's enterprise marketing and vertical market segments. Previously, he held several executive leadership roles at Cisco Systems, ranging from Vice President (VP) Worldwide Small/Medium Business Marketing to VP Worldwide Enterprise Marketing. Lee also held key management positions at Banyan Systems, including General Manager for the messaging business unit. He was co-founder of Beyond Inc., developers of the award-winning BeyondMail product, and holds four patents in messaging, workflow and privacy technologies. Lee has a B.A. in Physics and B.S. in Engineering and Computer Science from Harvard College and an MBA from M.I.T. Sloan School of Management.
Paul Dunay is director of global field and interactive marketing for Bearing Point (www.bearingpoint.com).