I'm officially sick of the term "Big Data." Marketers have access to lots of data—got it. However, Big Data in and of itself doesn't sell more products or services, or make high-value prospects aware of your brand. Big Data is merely the pool in which we swim to target and generate results. Smart data is the spear gun—this is where we need to focus.
As direct response marketers, we think of data in terms of insight to make better decisions that drive to an action.
Smart data breaks into the following categories:
1. Creative optimization
Every creative concept comes from an insight from customer research and/or campaign data. We build a creative approach—based on some form of insight around what a particular target audience is doing, thinking, feeling, responding to, not responding to or is concerned about—to elicit a response.
We start many of our creative exercises with the search for a "wow, I can't believe that" type number. For example, when working with one brand targeted to children, inspiration came after we learned that 97% of kids play video games regularly, but only 33% of kids get regular exercise. A body at rest tends to stay at rest, but a body in motion tends to stay in motion. The brand needed to inspire kids to turn off the games, get up, and get going.
The stats that inspired this brand's communication have nothing to do with Big Data—just smart data.
2. Campaign optimization