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It's a Secret (Wink, Wink)

Published on October 5, 2009  

According to The Wrap, ABC has chosen an unorthodox way to promote a new comedy on its fall schedule—by keeping it hush-hush. "The network is offering the sneak peak of '[Modern Family]' only to members of a special online fan base it's built called ABC Inner Circle," writes Josef Adalian. "Around 20,000 consumers are part of the Inner Circle, having signed up or been recruited to join via ABC's email databases."

If they like what they see—so the word-of-mouth thinking goes—fans who savor their privileged position are more likely to wax enthusiastic on social networks such as Twitter and Facebook.

"Members of Inner Circle began getting notifications of the 'Family' screening earlier this month," continues Adalian. "If they decide they want to watch the show, ABC sends them a code that allows them to screen the pilot online via an ABC media player."

Since the open sesame is a universal code, the network expects it might be shared with members' friends, which will broaden the reach of those who feel like insiders.

By building anticipation with the positive buzz of its most dedicated audience members, ABC hopes to attract the largest possible audience for the premiere of Modern Family. Your Marketing Inspiration is to remember the allure of exclusivity: Let a few good customers in on the secret, and they're likely to spill the beans.

More Inspiration:
Beth Harte: He Said, She Said: Google Sidewiki
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Paul Barsch: Customer Service Queues: Fair, Fast Or First?


Need a forum to start creating a buzz about your brand? Many companies are leveraging Twitter as a tool to grow their business. Check out "How Your Business Can Benefit From Using Twitter: Four Proven Strategies" to see how you can do the same.

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  • by Scott Mon Oct 5, 2009 via web

    Interesting article, but not exactly timely. Modern Family will have its third episode this week. So, either the article should have been published first week of September, or rewritten to acknowledge this already happened weeks ago. Just a head's up.

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