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What You Need to Know About Lead-Nurturing Messages

June 8, 2011  

In a post at Marketing Interactions, Ardath Albee recalls a B2B client who thought her proposed lead-nurturing messages might be too brief. Albee begged to differ.

"[I]nundating prospects with more links and choices rather than improving the personalization, value and contagiousness of your email message is not the right answer," she explained. "The purpose of a lead nurturing email is NOT to: Be everything to everyone; get any old click; ask for a lot of time; [or] make a sale."

According to Albee, your email has about 10 seconds to answer these questions:

  • Do I need to know this right now?
  • Is this subject matter relevant to my priorities?
  • Will it be easy to get the information?
  • What is my opinion of the sender?
  • What do I think they want from me?

In other words, your B2B customer won't waste his time digging through your paragraphs in search of your buried hook. "The only job of your lead nurturing email is to get the prospect to take an action that shows you their interest in the subject matter of your content offer," she notes. "There's just simply not time for much else."

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  • by Dan Soschin Thu Jun 9, 2011 via web

    I agree 100%. Nurture emails should be short and too the point. You've already collected the prospect's information, now, you need to understand their interests. Provide them with brief, consumable interactions and you will be rewarded with open rates and engagement rates that exceed your expectations. I talk about this and other email nurturing tips on my blog at www.dansoschin.com.

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