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Five Email Mistakes Even the Experts Make

by Amanda Kiviaho  |  
October 8, 2014

Even the most experienced email marketers make mistakes—sometimes time and again. This article discusses five such mistakes and offers tips so you don't sacrifice your emails to the junk folder.

1. Leaving the Subject Line for Last

You spend all that time perfecting the creative, the message, the positioning, copy, offer, content, disclaimer, targeting of the audience, and you're getting ready to launch. Wait... that's right, you still need a subject line! Hurry, just use the email header! This mistake happens more than you would think. Suddenly, the subject line becomes an afterthought.

Remember, if the subject line does not catch your subscribers' eye, the rest of the email will be irrelevant, regardless of how awesome it is, because it won't be opened; that's why the subject line is often referred to as the gatekeeper.

Tip: Begin your subject line strategy from the start so that you have time to research past performance; also, email it to your inbox and your co-workers' for input, to help further tweak it and perfect it. Take the time to create a subject line that YOU would open based on those previous steps and on subject line best-practices. Then, continually test to see what resonates with your specific audience.

2. Mailing Irrelevant Content

Emailing content that serves the agenda of the company but doesn't take into account what the recipient would find valuable seems like an obvious hazard. However, with immediate goals looming and marketing initiatives that need supporting, this mistake can easily become reality.

If you want to keep subscribers engaged, you need to create a consistently positive experience for them, and a big part of that is tailoring the content to meet their needs and interests. Otherwise, you will eventually have an inactive audience on your hands. And keep in mind that re-engagement campaigns require more resources—and, though essential, they are generally not as effective as a strong retention strategy to begin with.

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Amanda Kiviaho is an email marketing consultant based in the Greater NYC area.

LinkedIn: Amanda Kiviaho

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  • by Elizabeth Scott Mon Oct 27, 2014 via web

    Great tips for Email marketing campaign! These would also help me to send out the survey invitations to my list of respondents. I recently signed up with SoGoSurvey and they have this feature of maintaining a list of contacts so that we can easily send out survey invitations.

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