Contributed by David Armano

  • How to Be a Compassionate Designer for Passionate Customers

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    The value of creating passionate users is becoming clear to brands wishing to thrive in the "experience economy." Provide an ...

  • First Impressions, Blogs, and Your Personal Brand

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    What kind of first impression does your blog make? And do design + usability I'm going to answer the question ...

  • Seth Joins In!

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    Seth Godin extends an invitation to participate on his blog. It's leading by example–good for bloggers ...Seth Godin's last post ...

  • Agency 2.Who?

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    Adweek recently announced that Organic's Colleen DeCourcy will take the new role of chief experience at It's a sign that ...

  • Need Inspiration? Get Out of Your Sandbox

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    Looking outside of your immediate industry provides both insight and I recently attended IIT's Strategy '06 . Big deal right? ...