Email users look for a variety of signs to identify spam in their inboxes: 75% look at senders' names or addresses and 67% look at subject lines, while approximately one-half cite unusual language, email content itself, spelling mistakes, or poor grammar as signs that email may be spam, according to Ipsos Public Affairs.
Six out of ten email users (61%) say they don't open email when they suspect it is spam. Some 44% move such email to their junk mail folder and 39% hit the "spam" button. Just 9% report the problem to their ISP (Internet service provider) or ESP (email service provider) and 7% do so to a government or reporting agency.
Nearly one-half (47%) of email users delete suspect email without flagging it as spam.
Below, other findings from the 2010 Messaging Anti-Abuse Working Group (MAAWG) Email Security Awareness and Usage Survey, a six-country study by Ipsos Public Affairs.
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