Are your omni-channel initiatives naughty or nice this holiday season?
Customers expect a seamless experience across channels, but 83% of retail executives do not feel prepared to deliver omni-channel initiatives, according to the following infographic by QuickPivot.
Take the quiz in the infographic to find out whether you're unprepared or set up for omni-channel success. You receive one point per checkmark in the Omni-Nice column. For example, if you update your data every 30-60 days or more frequently, you get a point.
Add up the points to find out just how ready you are.
You don't receive any points for checkmarks in the Omni-Naughty list. (But you can use the checkmarks in this column to understand which areas need improvement.)
To find out more about omni-channel marketing, check out the infographic: