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MarketingProfs
Apr 11, 2018 Vol. 17, No. 71
In this issue
1. How-To: Nine Types of Video to Help You Close Sales
2. Podcast: Overcome Digital Isolation to Make Real Connections: SAP Ariba's CMO
3.  PRO  How-To Guide: The 3Cs of Successful Positioning
4. Survey Says: Brand Loyalty Programs: Satisfaction and Engagement Trends
5. Infographic: Customer Relationships in the Age of Technology
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How-To
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Nine Types of Video to Help You Close Sales
By Victor Blasco
To get the most out of your video investment, here's how to create the right types of video for each stage of the buyer's journey. Read More
Podcast
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Overcoming Digital Isolation to Make Real Connections: SAP Ariba CMO Tifenn Dano Kwan on Marketing Smarts [Podcast]
By Kerry O'Shea Gorgone
Tifenn explains why the most empathetic CMOs are the most effective, how digitization isolates people (and how to combat that isolation), and what diverse outside interests have taught her about marketing. Read More
FOR  PRO  Members
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How-To Guide: The 3Cs of Successful Positioning
Just as positioning is the foundation of successful marketing, the 3Cs are the foundation of a positioning strategy that will set you apart from your competitors. In this 15-page guide you'll learn how to use the 3Cs to develop your own positioning strategy. Read More
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Survey Says
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Brand Loyalty Programs: Satisfaction and Engagement Trends
By Ayaz Nanji
Some 71% of consumers who are members of loyalty programs say membership is a meaningful part of their relationships with brands, according to recent research from Bond Brand Loyalty. Read More
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AT-A-GLANCE
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Customer Relationships in the Age of Technology [Infographic]
By Laura Forer
Technology can actually help create meaningful human relationships between brands and customers—when it's used well. See how AI, chatbots, and more can produce better customer experiences and relationships. Read More

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