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The Emotions That Make Images Go Viral

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What makes an image go viral? Which emotions inspire viewing and sharing? Are people of different ages and genders motivated to share by different factors?

Fractl, a digital agency, recently set out to tackle those questions by examining how people react to a set of currently popular images.

The researchers took 50 of the top 100 images from over a three-month period, as voted on, and surveyed 800 people age 18-54 to to find out which emotions each image evoked. The responses were then categorized using Robert Plutchik's Wheel of Emotions, schema.

Many of the most popular images inspired positive feelings in respondents, the study found. In particular joy, interest, anticipation, and trust all correlated highly with views.

Overall, the top 10 emotions evoked by the images were as follows:

  1. Amusement
  2. Interest
  3. Surprise
  4. Happiness
  5. Delight
  6. Pleasure
  7. Joy
  8. Hope
  9. Affection
  10. Excitement

The emotions evoked least often by the images were as follows:

  1. Anger
  2. Politeness
  3. Frustration
  4. Doubt
  5. Embarrassment
  6. Despair
  7. Hurt
  8. Guilt
  9. Contempt
  10. Shame

Although positive emotions were generally more commonly evoked than negative emotions, respondents often had a complex set of reactions to each image, in particular regarding sharing rather than simply viewing, the researchers found.

For example, contrasting emotions appeared to increase emotional impact; in the cases where negative emotions were evoked by the popular images, they were usually accompanied by positive emotions.

Moreover, certain emotions seemed to act as multipliers, making images more likely to be shared. In particular, empathy often accompanied strong negative emotions; interest, surprise, and amusement were often paired with positive emotions. The emotion of admiration was also often evoked by highly shared images.

Differences by Age and Gender

Millennials—respondents age 18-34—felt fewer emotions related to surprise when viewing the images compared with their older counterparts.

Men reported a slightly smaller range of emotional reactions to the images than women, but more joyful feelings when viewing viral images. Women, on the other hand, reported slightly more negative emotions and greater emotional complexity than men, as well as more trust emotions.

About the research: The report was based on data from a study in which researchers took 50 of the top 100 images from over a three month period, as voted on, and surveyed 800 people age 18-54 to to find out which emotions each image inspired.

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Ayaz Nanji is an independent digital strategist and a co-founder of ICW Content, a marketing agency specializing in content creation for brands and businesses. He is also a research writer for MarketingProfs. He has worked for Google/YouTube, the Travel Channel, AOL, and the New York Times.

LinkedIn: Ayaz Nanji

Twitter: @ayaznanji

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  • by Kathy Ferreira Tue Aug 19, 2014 via web

    This is fascinating but confounding. Arguably the most viral imagery in my feed this week has been rooted in emotions of disgust and anger. Particularly, the imagery of police dogs snarling at protesters in Ferguson last week juxtaposed with similar images from 1960s. These viral images were blowing up my feeds long before tanks started rolling into town.

    On a totally separate note re: generational shifts. Less surprise from younger users reminds me of David Rosenberg's recent slate article on the generational shift happening right now. Younger users doubt the authenticity of photography so that could correlate to less surprise.

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