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Ethical, Legal, And Regualatory B2c And B2b Differences
Posted By: robertdjones* on 8/15/2004 1:33 PM (CST) 250 Points
What are ethical, legal, and regualatory differences in B2C and B2B?

Posted by: SRyan ;] Member Response
8/15/2004 4:13 PM (CST)
Robert, since you appear to be a new member and you haven't filled out your profile page, let me recommend that you click the Important Guidelines link on the right side of this page. Or click here.

The whole KHE community helped establish those guidelines. Pay close attention to item FIVE regarding student questions.

¤ Shelley ¤
 
Posted by: robertdjones* Author Response
8/16/2004 7:27 AM (CST)
Shelley thank you for your response and I will fill out the profile page as you suggested. My question is not a homework question as stated in item FIVE. It is a thought that was brought up in class and it made me wonder what they could be. When doing a google search I found this forum and thought someone could help me understand them.
 
Posted by: jose04 Accepted Answer
8/16/2004 11:41 AM (CST)
Hello RobertdJones

Welcome to KHE!

Here is an interesting link which gives you most of what you may require

http://www.pwebs.net/b2b_b2c_marketing_and_advertising_resources_informatio...

The issue of Honesty, integrity and trustworthiness are time tested values known to man. They are probably more important now than ever, with the power of the internet to share information and do business. The regulation/s in it, in the future has to be global and based on multilateral arrangements between governments. I see it as an opportunity to bridge gaps (of all kinds) in the world.

e-Commerce Business to Consumer: Refers to electronic trade (e-commerce) between businesses and end consumers (as opposed to B2B e-business between organizations alone). The values suggested above will apply to the consummation of any transaction, and more so in an elctronic environment. The legal and regulatory framework built around B2B or B2C will center around the same ethical grounds of honesty etc. In fact, the adherance of the values of the heart (natural law) needs to be capitalised on by the businessperson as an opportunity. If the security issues plaguing the e-com development curve is the issue, it is the failure or ability of the internet marketer to intelligently convert the old and time tested values, to workable E-values for our common future.

I know that this is easier said than done! Leadership, investments, WTO, Technologies, social scientists et. al. can help in achieving a surefire and better working B2B and B2C world.

Hope these thoughts help!
 
Posted by: Peter (henna gaijin) Accepted Answer
8/16/2004 1:00 PM (CST)
There are many differences in ethical, legal, and regulatory between B2B and B2C. But there are also a lot of differences in these areas between products within B2B and B2C, so I will stick to a specific example.

B2C generally has a much more rigorous standard to ensure safety. For example, if you sell electrical fixtures B2C, you have to assume that a non-trained person may be installing it, so need to make it extra safe and fool proof. But if you sell the same fixture for use in an Industrial Plant (B2B), it is safer to assume that a trained electrician will be installing it.

In the U.S., the regulations would change for these two cases. Consumer use would require UL (Underwriter's laboratories) listing, where the plant would require FM (Factory Mutual). Both these organizations perform similar functions, but because they target different areas (consumer versus plants), how they go about it is very different.

Legal follows a similar pattern. There would be less potential liability on the B2B side, as companies generally take more responsibility for their actions than consumers do (and correspondingly less lawsuits and damages on the B2B side).
 
Posted by: robertdjones* Author Response
8/19/2004 10:31 PM (CST)
Thank you everyone for some great help in understanding the many differences in ethical, legal, and regulatory between B2B and B2C. There is just one that I am sorry to say I just am not sure I have and that is the issue of intellectual property. I am thinking that would fall under legal, but I am not sure how that would come into play between B2B and B2C. If anyone could help me out. I would guess that an example of B2C would be Napster? B2B I do not have a clue.
 
Posted by: Val (Moderator)* Moderator Response
8/27/2004 1:23 AM (CST)
Hello all. I am closing this question since it's more than 10 days old. We do this to reward the contributions of participants in a timely manner + to give increased visibility to the newer questions.

Thanks, so much, for participating!

Val (Moderator)
 


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