Question
Topic: Advertising/PR
Billing - Additional Hours?
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We want to know what the typical amount of hours "extra" to leave unbilled. If we've estimated about 100 hours' work for a client, for example, and instead spend 109, should we bill those nine extra hours? If not, at what point do we start to charge again? (My colleague estimates no more than 10 should go uncharged, but a client suggested 13. Any ideas?)
Thanks!