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Analyze This: Marketers Must Focus on Analytics to Increase Their Value

by Adam Blitzer  |  
May 27, 2011
  |  7,125 views

In this article, you'll learn how...

  • Marketers can increase their organizational value using analytics
  • Marketers can measure and demonstrate their success

For years, marketing positions were filled by "creative types" whose contribution to the bottom line was difficult to measure. But a lean economy and a competitive marketplace have mandated that marketers take a more engineering-based approach to their roles: That is, marketers need to quantify their value to the organization.

Though sales reps triumphantly declare how many deals they close, marketers face three challenges: determining what to measure, how to measure it, and how to improve results so Marketing is recognized as a revenue engine.

 

What Marketers Should Measure

Sales leads are the most obvious candidate for what marketers should measure.


The relatively low cost of email marketing programs has made it easy for companies to blast messages to prospects. Unfortunately, the low barrier to entry (i.e., low cost) means every business-to-business company takes the same approach. As a result, it has become harder and harder for Marketing to produce enough leads to satisfy the sales team. Moreover, marketers are beginning to get pushback from Sales for sending poor-quality leads.

Nevertheless, Marketing can and should focus on the identification, and subsequent qualification, of leads. It's the easiest and most predictable marketing result, and it's the one deliverable that can be tracked through to revenue.

Measuring Sales Leads


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Adam Blitzer is a co-founder and VP & GM of Pardot, a salesforce.com company.

LinkedIn: Adam Blitzer

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  • by Keith Mon Jun 6, 2011 via web

    Measuring is all about testing and experimentation. On RateYourSeats.com (http://www.rateyourseats.com) we are testing new concepts everyday and measuring their impact on goal conversions. In terms of goal conversions, keep a close eye on these (and abandonment) and create as many "goals" as you have time to track. Different companies in different lifecycle stages have different goals, but without them, you'll never get to the next stage.

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