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Four First-Date Tips... Applied to Email Marketing

by Sweta Govani  |  
June 18, 2015
  |  2,652 views

Creating and running a successful email marketing campaign can be difficult—as difficult as finding an enjoyable first date.

And the two have even more in common.

Applying the following four simple dating rules to email campaigns will improve your marketing—and likely your chances of establishing great customer relationships, too.

1. Don't jump to conclusions

First-date tip: Misunderstandings happen, especially when you are still trying to get to know each other. Open communication and asking for confirmation on your assumptions will provide clarity and avoid quarrels.


Applied to email: Repeat tests from time to time to confirm results.

Why:

  1. The way customers engage with email is constantly changing. For example, customers are opening their emails on mobile now, and so an email design that performed well last year might not any more because of how it renders on mobile.
  2. New customers on your list might not behave the same way as previous ones. As you acquire new names, you may end up with a completely new list that prefers receiving emails on Saturdays, whereas a year earlier your list preferred Monday emails.
  3. When making important decisions, you should confirm results. There could be errors in segmentation or reporting that give you incorrect results. Sometimes you will find your results are not statistically significant and additional data is needed to make a final decision.

Words of caution: It is important that you have a large enough list to test. If your list is too small, your test results will not be reliable.


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Sweta Govani is a digital marketer in New York City. Passionate about mission-driven work, she is a volunteer marketing chair for Net Impact NYC. She enjoys exploring vegetarian food, innovative technology, and places around the world.

Twitter: @SwetaGovani

LinkedIn: Sweta Govani

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