Workers in the United States say email and the Internet are the most important communication and information tools they use, according to a recent report from the Pew Research Center's Internet and American Life Project.

Some 61% of workers who have online access say email is very important for doing their job, and 54% say the Internet is very important.

Far fewer workers describe landline phones (35%) or cell phones/smartphones (24%) as very important for doing their job.

Just 4% say social networking sites such as Twitter, Facebook, or LinkedIn are very important to their work.

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ABOUT THE AUTHOR
image of Ayaz Nanji

Ayaz Nanji is an independent digital strategist and a co-founder of ICW Content, a marketing agency specializing in content creation for brands and businesses. He is also a research writer for MarketingProfs. He has worked for Google/YouTube, the Travel Channel, AOL, and the New York Times.

LinkedIn: Ayaz Nanji

Twitter: @ayaznanji