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Follow the Yellow Brick Road to Loyalty

by Tom Asacker  |  
September 16, 2003

Remember when Toto pulled back the curtain and unveiled the wizard, whose existence up until then had been shrouded in mystery?

Well, you may not have been aware of it, but you too have been exposed. Today's business reality is that we are no longer marketing wizards.

Yup… the jig is up! The audience knows how we do all of our tricks.

It certainly has been a heck of a ride, though, hasn't it? We've had our names up in lights as the Wizards of Marketing for the past 50 years!

Think of those artful product ads that we used to pull out of our magic hats. You know the ones, where we used our stunning assistants (actresses and celebrities) to seduce people into buying our magic brand. Or we'd fill our marketing performance with smoke and fire and chest-thumping superlatives, just like the great and powerful OZ!

Remember when we used to send our assistants (salespeople) out into the audience armed with bags full of product? And how they'd use their magical convincing and closing skills to sell them? It used to work and work well, right?

We even used our Svengali-like manipulation on our employees, didn't we? We'd disguise the truth, promise the world, and hypnotize them with our patter.

Well… them was the good ol' days. And those days are gone forever.

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Tom Asacker is a professional speaker, management adviser, and author of the new book, The Business of Belief: How the World's Best Marketers, Designers, Salespeople, Coaches, Fundraisers, Educators, Entrepreneurs and Other Leaders Get Us to Believe.

Twitter: @TomAsacker

LinkedIn: Tom Asacker

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