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Despite the widespread use of social networks among US companies, only 11% have fully integrated social media into existing business programs, according to a study by InSites Consulting. Moreover, only 38% of companies say they share the outcomes of social interactions with the entire organization.

Below, additional findings from the global study titled "The 4 Cs of the Conversation Company," by InSites Consulting.  

Among the companies surveyed, roughly one-half (47%) are still in the early stages of social media integration, and 17% are in the process of integrating social media into their business programs.

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