The ranking was based on data from a survey of 14,055 Americans who were asked to rate corporations with which they were familiar or very familiar. In particular, respondents evaluated each company on six dimensions: social responsibility, corporate vision and leadership, financial performance, emotional appeal, product/services, and workplace environment.
Each of the top 60 "visible" companies (i.e., those consumers were most familiar with) was then assigned an overall combined "reputation quotient" (RQ) score of 1-100, with 80 and above equating to an excellent reputation; 75-79, very good; 70-74, good; 65-69, fair; 55-64, poor; 50-54, very poor; and below 50, critical.
Amazon.com received the top score of 83.87, followed by Coca-Cola (82.68). The rest of the top 10 companies were Apple (81.76), The Walt Disney Company (81.50), Honda (80.87), Costco (80.75), Samsung (80.65), Whole Foods (8.45), Microsoft (80.11), and Sony (79.77).
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