Do marketers believe it is OK to use emojis in workplace communications? Does the appropriateness change depending on the context?

To find out, The Creative Group surveyed 400 marketing and advertising executives who work in the United States.

Some 59% of respondents say it is not at all appropriate to use emojis in communications with clients and customers.

Similarly, 57% say using emojis is not at all appropriate when communicating with a supervisor.

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ABOUT THE AUTHOR
image of Ayaz Nanji

Ayaz Nanji is an independent digital strategist and a co-founder of ICW Content, a marketing agency specializing in content creation for brands and businesses. He is also a research writer for MarketingProfs. He has worked for Google/YouTube, the Travel Channel, AOL, and the New York Times.

LinkedIn: Ayaz Nanji

Twitter: @ayaznanji