Late last year, Facebook began testing its autoplay feature on users of Facebook's iOS and Android apps. Videos uploaded from personal Facebook accounts, verified Pages, and musicians' and bands' Pages automatically play (albeit without sound) as users scroll through the feed. If mobile users want audio, they simply click on the video; if they keep scrolling through the feed, the video stops playing. A wider launch of the autoplay feature is "imminent," according to CIO.
Facebook's video autoplay feature is great news for brands because it provides a relatively non-intrusive way to get customers' attention in the social environment. Because Facebook's autoplay videos don't interfere with users' Facebook experience, they're likely to be viewed as a positive feature.
The silent mode for autoplay was a smart idea on Facebook's part, even though marketers would probably prefer more noise. Due to bad experiences on YouTube and other websites featuring autoplay videos, visitors are conditioned to despise autoplay—and they may abandon videos or content they're waiting for rather than sit through 30 seconds of a video ad they have zero interest in watching. (Don't you grit your teeth when you load a webpage and an unwanted video takes over your screen, with the accompanying blast of sound from your speakers?)
The user-friendly autoplay may get more engagement from people who are not fans of pre-roll ad videos because they decide whether they want to watch.
Another nice touch: After users watch an autoplay video ad, they'll see options to view additional videos from the same merchant, allowing them to dig deeper into the content.
Because Facebook is creating a new model for video ads, merchants may need to rethink how they develop their videos. You may need to create some videos from scratch to take advantage of the benefits of Facebook autoplay. Because videos are muted when Facebook users scroll, your visuals need to grab attention and compel viewers to click on the video and get the sound. Watch your existing videos with the sound off, and ask yourself if they tell a compelling story even when silent. If they don't, do some video reworking.
Another option is to build text into autoplay videos, which can help hammer home messages supporting the visuals. Ideally, you want to grab viewers' attention as they scroll down their Facebook home pages and see the silent video. One way to do this is to include a special offer banner in the video, such as 10% discount, and if you say that it's a Facebook exclusive, you may do a better job of luring viewers to click on the video and watch with sound. Or you can add a banner that answers a burning question your buyers are likely to have.
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