Real-World Education for Modern Marketers

Join Over 610,000 Marketing Professionals

Start here!
N E X T
Text:  A A

A Case Study in Landing Page Optimization: How to Double the Impact of Your Budget

by   |    |  12,512 views

In this article, you'll learn...

  • An example of how an optimized landing page nearly doubled conversions
  • Six detailed steps for optimizing your landing page to produce results

I just finished a landing page optimization project for Alpha Software. The company relies heavily on a 30-day free trial of its Alpha Five database software, and then works to convert trial downloaders to purchasers via email marketing and inside-sales calling.

The results of the A/B split test on the company's landing page came back recently, and I am pleased to report that the optimized version is converting pay-per-click (PPC) clicks to free-trial downloaders at double the rate of the original landing page:

  • Original landing page: 393 clicks at a cost of $670.53, converting to 20 downloads (5.1% conversion rate, $33.53 per converted lead)
  • Optimized landing page: 386 clicks at a cost of $676.23, converting to 39 downloads (10.1% conversion rate, $17.34 per converted lead)

 With almost the same media investment, Alpha is now driving nearly twice as many leads!

Here is a SlideShare presentation (watch it in full-screen mode) that documents what changes I made and why:

I applied the following six landing page optimization principles to this task.


1. Control the flow

You should design your landing page to function like a cattle chute, making your offer or call-to-action (CTA) the only possible path through the page. Sorry, I know that is a crude analogy for your prospects and customers! But your landing page will be much more successful at converting clicks to leads if you eliminate links that allow visitors to navigate away from the page:

  • Eliminate top and side navigation. Even the top and side navigation bars that are parts of your website's template should be eliminated from your landing page. That approach is a really hard thing for Web designers and bloggers to wrap their heads around because their main mission is to encourage free flow of traffic across the site. But giving prospects an easy way to navigate to other content on your website is in conflict with your mission to get them to respond to your CTA.
  • Eliminate extraneous navigation. Alpha's original landing page had a bunch of magazine review quotes at the bottom of the page that included hyperlinks to the actual articles. Including the quotes and logos was a good idea (see principle 3: "dispel anxiety"), but I eliminated the hyperlinks.

2. Sell your CTA

Use powerful language on you landing page to sell your CTA. Landing pages are often the forgotten variable in online lead-generation marketing campaigns. You spend so much time and money creating ads and offers and buying media... that you forget to continue to sell your CTA on the landing page, and so your prospects stall out and don't convert.

Alpha's original landing-page headline read "Free Trial - 3 Minute Download"—with no real explanation about what the product did or what its benefits were. It's no surprise the company had a low conversion rate. Why would visitors download a free trial of software if they don't even know what it is? So I rewrote the headline to read "Free 30-Day Trial of Award-Winning Database Software" and included two bullet points describing key benefits.

So I rewrote the headline to read "Free 30-Day Trial of Award-Winning Database Software" and included two bullet points describing key benefits.

3. Dispel anxiety

Today's prospects are cynical. If you want them to fill out your form and submit to inevitable marketing harassment, you'll need to dispel their anxiety and prove to them that you are worth the aggravation.

Here are three ways to gain your prospects' trust:

  • Display your privacy policy. On Alpha's page, we noted the privacy policy right next to the "download" button.
  • Include third-party validation. Third-party validation on your landing page will convince prospects that you are a reputable company. Alpha was fortunate to have a wealth of positive press reviews of its software, so we featured the logos and pull-quotes from those articles. You could also include award logos, professional certifications, logos of organizations with which you are affiliated, logos of well-known customers or business partners, etc.
  • Shorten your forms. Asking for too much information may seem like an unfair transaction for anxious prospects and will cause massive form abandonment. Luckily, Alpha already recognized that risk, and the only piece of information it asks for on this landing page is the prospect's email address.

4. Tidy up the page

No prospect has a long enough attention span to plow through a poorly organized landing page. Here are some things I did to Alpha's page to tidy it up and make it easier for prospects to consume:

  • Eliminate extraneous copy and graphics. For the optimized landing page, I reduced the number of magazine reviews displayed from six to four. One magazine wrote two articles about Alpha Five, so I kept the strongest one. I also pulled out three of the weaker reviews and replaced them with two stronger reviews that were not originally included. I also reduced the copy length for all the pull-quotes because they were too long and they forced Alpha to use type that was so small it was practically illegible. So the new page included fewer, pithier magazine reviews displayed in larger, easier-to-read type.
  • Organize your copy. When I reviewed Alpha's original landing page, I noticed the messages were fragmented and scattered on the page. I categorized the content down into product description and benefits, trial download features, and press logos and quotes. I then created three content blocks on the optimized page for each category. The new page is organized and flows.
  • Position the most important content above the scroll line. A fortunate byproduct of the tidying-up process is that we were able to move the most compelling stuff up higher on Alpha's landing page, enabling prospects to take in more of the content without scrolling. Overall, the page is tidier, easier to read, and shorter; as a result, it's less imposing to prospects who land on it.

5. Embrace good SEO principles

Did you know that Google AdWords gives priority to ads with landing pages that have higher relevancy scores for the keyword associated with the ad? So if you are bidding the exact same amount for a keyword as your competitor, but your landing page content is more relevant, Google will place your ad above your competitor's ad.

Here are a few SEO tips to keep in mind when designing your landing page:

  • Use a descriptive HTML title tag. Alpha's original landing page had no title tag, so I added one that read "Free Trial of Alpha Five Award-Winning Online Database Software for creating relational databases for desktop, Web, or mobile devices."
  • Use appropriate Meta information. I added Meta tags to the optimized landing page that included several of Alpha's most popular keyword phrases.
  • Use popular keywords in your page copy. I added some of Alpha's most popular keyword phrases to the body and bullet copy of the page.

6. Keep testing

Results can always be improved. So, although we have taken a major step forward by doubling Alpha's conversion rate with this landing page optimization project, we can continue to test major and minor variations to further improve the conversion rate, testing elements such as...

  • Headline
  • Bullet copy
  • Layout
  • Button copy
  • Button color

* * *

Related Reading About Landing Page Optimization

Though a lot of this stuff is just common sense, landing page optimization is actually a pretty well-documented science. The following are additional reading materials on landing page optimization:

MarketingProfs resources (free):

MarketingProfs resources (PRO):

Other resources:

(Image courtesy of Bigstock, Beautiful Cyber Woman.)


Join over 610,000 marketing professionals, and gain access to thousands of marketing resources! Don't worry ... it's FREE!

WANT TO READ MORE?
SIGN UP TODAY ... IT'S FREE!

We will never sell or rent your email address to anyone. We value your privacy. (We hate spam as much as you do.) See our privacy policy.

Sign in with one of your preferred accounts below:

Loading...
Bob Hebeisen is a Boston-based marketing professional with over 20 years of experience as a practitioner and team manager in B2B technology marketing. Reach him via LinkedIn and his blog.

Rate this  

Overall rating

  • This has a 5 star rating
  • This has a 5 star rating
  • This has a 5 star rating
  • This has a 5 star rating
  • This has a 5 star rating
2 rating(s)

Add a Comment

Comments

  • by Alan Belniak Tue Nov 15, 2011 via web

    Nice analysis, Bob. And that's precisely what it is: analysis. Many of us can look at one page and say, "That's not working quite the way I wanted it to." It takes a roll-up-your-sleeves review of this, and some testing, as you've pointed out, to discern those differences.

  • by Bob Hebeisen Tue Nov 15, 2011 via web

    Thanks, Alan. That's the great thing about Landing Page Optimization: it is relatively easy to set up A/B tests and the results are typically easy to read.

    What do you think I should test next? I think results could be improved by making the "download" button more prominent (bigger, bolder, colored red). Anything else stand out as a good thing to test?

  • by Stephen Davies Sat Nov 19, 2011 via web

    That is what I have said from when I first started building sites. Show them what they want when the page loads and let them see how to act ad why they should.
    I would never use PPC on priciple, but have to objection to using oyther Peeps ads on my site lol.

  • by Bob Hebeisen Sat Nov 19, 2011 via web

    Thanks for your comment, Stephen. Note that the results listed above were from PPC traffic, but this page is also hooked into the regular navigation of Alpha's website (when you are on their website and you click the "Free Trial" link, it takes you to this landing page). So *in addition* to the improved results from their PPC campaign, they are experiencing increased conversion and increased lead flow from their regular site navigation and from SEO traffic to this page.

  • by Stephen Davies Sat Nov 19, 2011 via web

    So principle is, no links visible above the crease n te homepage for me. I use the principle which I now see on SE's of wht you see in the search results is not always what you hink will be seen. But once you see which part of page ilisted in description, you can oprimise tht area to be read and displayed. Correct or not? I am still learning after 10 Years, but think I am doing it right now?

  • by Stephen Davies Sat Nov 19, 2011 via web

    My apologies for typos, but I cannot correct once they are made.

  • by Bob Hebeisen Sun Nov 20, 2011 via web

    Stephen, I think it is important to distinguish landing pages from every other page on your website. For landing pages it is important to restrict navigation options. That is not necessarily true for all other pages on your website. For example, if you were to remove the top and side navigation from all the pages on your website it would be a site navigation and SEO disaster, but it is something you *should* do only for your landing pages where you are promoting a specific offer.

  • by Stacie @ WomanInLeadership.com Tue May 15, 2012 via mobile

    Bob,

    This is a good read!

    The fomula of an effective landing page is simple and always work.

    We, as marketers, seem to complicate things for our target audience and for ourselves.

    You did an great job at improving your landing page.

    I agree with you when you said that we can always improve on our techniques by split testing.

    Continue to press on and realize your dreams!

    Best,

    Stacie Walker
    Woman In Leadership Founder

MarketingProfs uses single
sign-on with Facebook, Twitter, Google and others to make subscribing and signing in easier for you. That's it, and nothing more! Rest assured that MarketingProfs: Your data is secure with MarketingProfs SocialSafe!