Some 80% of B2B marketers say they can gauge which customers are their most valuable, according to a recent report from Regalix.

Moreover, 64% say they understand customers' past purchase behaviors.

However, less than half of B2B marketers surveyed have a strong knowledge of their customers' demographic makeup (just 48% say they have an excellent understanding), product/service preferences (44%), wants/needs/likes/interests (40%), journey to purchase (36%), and channel preferences (24%).


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image of Ayaz Nanji

Ayaz Nanji is an independent digital strategist and a co-founder of ICW Content, a marketing agency specializing in content creation for brands and businesses. He is also a research writer for MarketingProfs. He has worked for Google/YouTube, the Travel Channel, AOL, and the New York Times.

LinkedIn: Ayaz Nanji

Twitter: @ayaznanji