Frequently Asked Questions

Do I need to pay for the show?

The Digital Marketing World Spring 2009 is offered FREE to all registrants, so anyone interested in attending the tradeshow or viewing any of our educational panels is welcome FREE of charge.

Where do I go to attend the show?

Since this is a virtual event, the only place you need to go is in front of your computer!

What happens if I miss the live online expo? Is there any way to still access the show?

If you should happen to miss the show, you will be able to access the platform and its recorded content on demand. For any registrants unable to attend, we will be sending a follow up email after the show inviting you to view the archived show at your leisure for 90 days. All access information will be sent to you via email and all you will need to do is link to the tradeshow through the email. You will also be able to go to www.marketingprofs.com/events/6/conference and we will post a link for the tradeshow there for your convenience. You will only need to use your same username and password that you used to register initially for the event.

What are the minimum requirements from my computer that I will need to participate?

To interact with the online show requires a Windows PC with Internet Explorer 6.0 minimum or Firefox 1.5 or higher. Mac with Firefox 1.5 or higher is also supported. Macromedia Flash Player 8 or higher is required. Access to the internet using high speed access (Cable, DSL, Network) is highly recommended for the overall show and is required for all presentations. Pop-up blockers must also be disabled and cookies and JavaScript should be enabled. On entering the show, a system check is run which will identify computer requirements that need to be addressed to interact with the online show. It is recommended to view the show with the display resolution of 1024 x 768. Run the system check.

	Download the latest version of Internet Explorer.
	Download the latest version of Firefox.
	Download the latest version of Adobe Flash Player.

Is this online expo Firefox compatible? If yes, which Firefox platforms will it support?

Yes, this show is Firefox compatible. The expo will support version 1.5 or higher.

Will I still be able to participate if my company has a corporate firewall in place?

In most cases firewalls will not pose any problem. You should be able to participate in the entire event even if your company has a firewall in place. There is a port checker in the system check. This will allow you to see any potential issues. Run the system check.

What do I do if the chat function doesn't work for me?

Visit our chat troubleshooting page here. Check your ports here.

How can I get my company or myself involved in either speaking on an event panel or to sponsor this online expo?

If you are interested in finding out more on speaker opportunities with this online expo or future events, please contact events@marketingprofs.com

General Information, Speaker or Editorial Questions: events@marketingprofs.com
Sales/Sponsorships: corey@marketingprofs.com

I did not receive an email with my login information to enter the show. What should I do?

To receive your login and password information, please click here and type in the email address that you used to register for this show.

Also, to ensure receipt of future emails pertaining to the online shows, please whitelist MarketingProfsEvents@theonlineexpo.com.