"We                      need a brochure." With these four little words from the                      boss, you're sent off on an odyssey that can commandeer your                      Day Timer for weeks, even months. But a brochure needn't be                      a hassle. As with all good marketing initiatives, marvelous                      execution is the result of exceptional planning. Making your                      way through the brochure process, the following guidelines                      will help you stay on course, on budget and on message: 
                     
                      Pull together a brainstorming session with all key people,                      including your designer, writer, photographer, project coordinator,                      and the top dog who will ultimately green light the project.                      It's important to have decision makers involved right from                      the get go-it can avoid very costly rewrites and redesigns                      down the road. 
                     
                     The brainstorming meeting is the most important of all the                      sessions, as it brings together all the left brains and right                      brains who will work on the project. Ellen Gray, president                      of Gray Matters Communications, Inc., a  public relations and                      marketing firm in Miami, Florida, explains how crucial that                      first meeting is, "[The client] usually has some sort                      of vision and/or expectations as to what they want. We discuss                      both content and visuals, and most importantly, what the key                      messages are that they want to communicate, and who their                      audience is." 
                     
                     Tom Salvo, creative director and senior partner for HighGround,                      Inc., a public relations and marketing company for emerging                      high-tech companies in Wakefield, Massachusetts offers his                      perspective, "We brainstorm as a group and set a course                      that usually has writing and design working together with                      the client to develop a creative strategy for the brochure.                      All of the work is developed one step at a time with the client                      involved at every step." 
                     
                     What's the brochure's role in your marketing efforts?                      Determine the objectives of the brochure-will it be a leave                      behind for salespeople? A self mailer? Part of a larger fulfillment                      package? Part of a trade show presence? A point of sale display?                      How does it mesh with other marketing efforts? 
                     
                     Determine the audience & message. Is it for all                      customers of the company, or just a segment? What type of                      people will be reading it? Creatives? Techies? Executives?                      Tyler Blik, principal of Tyler Blik Design in San Diego, California,                      says, "Know your audience. Determine the message and                      the points you want to make, and ask yourself 'does this fit                      with the overall goals and objectives of the corporation?'"                      
                     
                     Take a look at the competition. Linda Costa, APR, president                      of WORDWISE, Inc., a marketing firm in Winter Park, Florida,                      advises "You want to make sure [your brochure] represents                      you well-and that it is every bit as good, or preferably better,                      than the competition." Costa encourages clients to bring                      competitors' brochures to the first meeting to help determine                      the "look and feel" the client is after. 
                     
                     How much can you spend? Find out what the budget is                      for the project, including printing. If you're being asked                      to provide the budget yourself, you'll need to meet with the                      designer, writer, photographer and printer to pull it together.                      There is no "average" cost for a brochure because                      of the numerous variables that come into play-fees for creative,                      type of paper being used, colors, shape and size of brochure.                      
                     
                     Create copy and design a mock up. Deciding on whether                      copy or design comes first can be a real chicken/egg conundrum.                      Most experts agree that there must be synchronization for                      the brochure to work. Says Tyler Blik, " Ideally they                      work together. Many times we are thinking of the words that                      need to be expressed as we develop the creative behind the                      message." Adds Tom Salvo, "It's a very collaborative                      process that usually requires copy and design to be generated                      simultaneously." 
                     
                     When writing copy, avoid the urge to cram every scintilla                      of information about your company into the piece. The                      point of the brochure is to get a prospect interested, not                      to close the deal. With that in mind, keep the copy simple,                      and pertinent to your audience. Don't get all caught up in                      jargon and industry buzzwords. If you use copy that's too                      trendy, it will quickly be obsolete. Tyler Blik concurs, saying,                      "Don't try to tell them everything in a brochure. You                      want to get their interest, create a call to action. Too many                      times the marketing or sales team wants to clutter a brochure,                      creating even more competition with each message on the page."                      
                     
                     As the piece evolves into a mock up (basically the                      first draft), the complementary copy will be added, and the                      designer will make recommendations on size, shape and colors.                      A good designer is invaluable at this stage-listen to their                      advice, as they know how color, size and shape considerations                      will affect the end product, and the budget bottom line. Designers                      are often up on "best practices" for a particular                      industry, and can give you an idea of how your brochure will                      compare and contract to a competitor's. 
                     
                     Color will impact the cost and look of the finished brochure.                      You can stretch your dollar by being innovative with design                      and using just two colors. Or you may be using images that                      really demand the four-color treatment. Tom Salvo advises                      that "Color is all-important to a successful brochure,                      but it must be tempered by utility and practicality."                      
                     
                     When it comes to color considerations, Tyler Blik says, "It's                      all about content and expression of the content. A great two-color                      piece will always outperform an average four-color piece.                      However, it has been proven that if the content and expression                      are the same or similar, four-color garners the most attention."                      
                     
                     Get the printer involved. Printers, like designers,                      can be enormously helpful in making recommendations on the                      layout of your brochure. According to Tyler Blik, the printer                      should be involved in the process soon after the start, "The                      printing representative is your ally throughout the whole                      process. Utilize their expertise the same way you would a                      marketing director, writer or photographer." 
                     
                     Working with your printer right from the outset can save big                      bucks and hassles down the road. Linda Costa often involves                      her printer before she submits a first comp to the client.                      Costa looks to her printer for advice on the papers to be                      used, the size of the sheet of papers, and how many brochures                      can fit on one sheet. "Sometimes, by reducing the size                      of the piece by as little as half an inch, you can fit two                      brochures, rather than one, on a sheet-and this can cut paper                      costs substantially," she says. Costa adds, "We                      always ask our printers if there's anything they can suggest                      that would help us reduce costs without compromising design.                      You'd be amazed at the tips they can offer." 
                     
                     Proof and print. After all design and copy elements                      have been agreed upon, it's time to proof your brochure. Anyone                      who has been close to the project should NOT be responsible                      for the proofing-It's virtually impossible to see your own                      errors. Hire a proofreader, and pass the brochure around to                      other people in the company to get the benefit of their "fresh                      eyes." 
                     
                     Your designer will likely be on-site for a press check, the                      time right before your brochure is printed. The designer will                      ensure that colors are correct, and that other details of                      the printing process are addressed. 
                     
                     Get ready for next time. No matter the wonders of your                      brochure, it will need to be updated from time to time. Keep                      a folder of all potential changes and ways to make improvements                      on the next go 'round. 
                     
                     Avoid common mistakes! 
                     
                     Don't cut corners. It's okay to be smart about saving                      money-like getting input from your designer and printer on                      layout tricks. But don't cut too close to the bone, or your                      end result will reflect it. "The most common error clients                      make," says Tom Salvo, "is believing that engaging                      an experienced, reputable professional to do the job correctly                      is not worth the effort or cost." 
                     
                     Listen to the pros. You've hired a designer, writer,                      photographer and printer based on their expertise, so make                      sure you listen to that expertise. "Sometimes clients                      have too good an idea of what they want when hiring outside                      professionals, and they're not open to ideas that are potentially                      more effective," says Ellen Gray. 
                     
                     Think big picture. Your brochure is just one component                      of your marketing message. Make sure it complements your other                      collateral pieces, advertising, and overall marketing message.                      "[Companies] frequently don't view it as part of the                      total marketing communications program," says Linda Costa.                      
                     
                     Beware do-it-yourself options. Design is about more                      than the Mac you use and the software you run. It can be tempting                      to cut corners by eradicating a designer from the process                      and using a desktop publishing program. Use such programs                      at your own peril, advises Linda Costa, "Easy-to-use                      software enables nearly anyone to label themselves a 'designer'-so                      clients often opt for a desktop published piece that ends                      up looking quite pedestrian and doesn't set their company                      apart."
                     
Kimberly                      McCall is the president of McCallMedia & Marketing,                      Inc (www.MarketingAngel.com).                      She is the monthly "Game Plan" columnist for Entrepreneur                      magazine and a frequent inc.com contributor. 
